TITLE: Senior Technician - Operations
JOB STATUS: FLSA Overtime Eligible
REPORTS TO: Chief Operating Officer
DEPARTMENT: Business Operations
 
 
POSITION SUMMARY: The Senior Technician has responsibility for assisting the Coordinator of Technology Operations in the operation of the District's technology infrastructure and technology security related equipment. In addition, will provide expertise to insure the successful operation of the district's computer infrastructure, data, and telecommunications network and e-mail systems. The Senior Technician will assist in directing the daily operations of the field technicians, software licensing, inventories, and other technical related activities necessary. The Senior Technician will work cooperatively with district administrators and staff to insure that appropriate services are available.
 
JOB QUALIFICATIONS:

• Degree in computer science or equivalent work experience with computer systems desirable.
• Five years of experience working with computers and networks. Experience in educational organizations preferred.
• Experience with break/fix repair, software troubleshooting, hardware and software installation/upgrades. Competent to diagnose and repair hardware and software issues via proper path of troubleshooting in order to resolve issues quickly and accurately the first time.
• Experience with instructing personnel in the use and operation of computer hardware and software.
• Ability to handle confidential matters, set priorities, work well under pressure with attention to detail.
• Ability to work with minimal direction.
• Must be well organized, have good oral and written communication skills, leadership skills and a commitment to customer service.
• Valid Ohio driver’s license and insured vehicle for onsite repairs.
• Ability to lift 35lbs without assistance.
• Experienced with Unix, Perl, Apple OS X server, security softwares, enterprise mail server, IP telephony, Casper software, cloud services and web-based email.
• Such alternatives to the above as deemed appropriate by the Chief Operating Officer.

 
ESSENTIAL DUTIES:

• Coordinates all phases of technological equipment repair services including maintaining the District’s status/relationship as an Authorized Apple Support Provider, and certifications in applicable security software systems.
• Assists in the acquisition and implementation of voice, video, and data hardware/software equipment/applications as resources are available.
• Manages software patch management to include the ability to create, update and manage software.
• Configures and troubleshoots security systems, including Avigilon related systems. Adds, maintains, corrects and installs cameras, badge readers, and door alarms.
• Develops databases to manage security assets including, cameras, doors and IP information.
• Maintains Apple Certified Desktop and Portable Technician status (ACDT and ACPT).
• In cooperation with appropriate personnel, arranges for training on hardware and software applications supported by the District network.
• Provides direct technical training and assistance to building computer support personnel.
• Develops and maintains professional, personal skills and knowledge of emerging technologies necessary to execute the functions of a Senior Technician. 
• Ensures the safety of students. 
• Establishes and maintains cooperative professional relationships. 
• Remains free of any alcohol or nonprescription controlled substance and abuse of any prescribed controlled substance in the workplace throughout employment in the district. 
• Exhibits professional behavior, emotional stability, and sound judgment. 
• Serves as a role model for students in how to conduct themselves as citizens and as responsible, and intelligent human beings. 
• Understands the legal responsibility to help instill in students the belief in, and practice of, ethical principles and democratic values. 
• Maintains confidentiality and respect for confidential information at all times. 
• Other duties as assigned by the Superintendent or his/her designee.

 
TERMS OF EMPLOYMENT: 261 days (251 work days and 10 paid holidays); 8 hours per day, excluding lunch; number of days of vacation, holidays and salary as determined by Negotiated Agreement. Work year to be established by the Board.
 
SALARY: $26.82/HR. - $29.59/HR.
All interested employees and others, please complete and electronically submit an online application located on the district website.
 
The qualifications listed above are intended to represent the education, experience, skill and ability levels typically needed to successfully perform the essential duties contained in this job description. The qualifications should not be viewed as individual absolute standards, but considered holistically with other position-related criteria.
 
The Dublin City School District is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, age, religion, national origin, ancestry, disability, veteran status, marital status, or any other status protected by law.