23 Guest Service Agent Jobs in Myrtle, SC
Dual Courtyard & SpringHill Suites by Marriott -... is Hiring a Guest Service Agent Near Myrtle, SC
- Greet and interact with guests in a genuine, friendly, and professional manner.
- Block guest rooms and process guest registration and room assignments, accommodating special requests whenever possible. Process guest check-outs.
- Process accurate transactions, including but not limited to cash and credit card payments.
- Conduct call-backs to inquire about guests’ experiences.
- Resolve guest complaints; assist guests in all inquiries in connection with the resort services, in-house events, directions, local attractions, check cashing, safety deposit boxes, etc.
- Submit housekeeping and maintenance work order request forms.
- Verify registration cards against computer to ensure accuracy of name, form of payment, and other pertinent information.
- Inventory guest room keys according to policy and request re-keying as necessary
- Assist with responsibilities and duties in the absence or heavy volume in other front office area.
- Maintain clean and organized work area.
- Reports any unsafe work condition to the Guest Services Manager.
- Other duties as assigned.
- Passion for providing exceptional service to guests and team members
- Responsibility, reliability, and honesty
- Teamwork and collaboration
- Must be able to communicate clearly and professionally with guests, coworkers and supervisors
- Working knowledge of property management systems preferred
- Proficiency with computers and general office PC applications (i.e. word processing and spreads
- Medical, Dental, and Vision coverage options
- Paid Time Off
- 401(k) retirement plan with company match
- Paid Parental Leave (10 weeks)
- Bereavement Leave and Jury Duty Pay
- Life Insurance Benefit
- Health Savings Account, Accident, Personal Cancer Protection, and Short Term Disability
- Employee Assistance Program
- David L. Brittain Scholarship Program
- Local Attraction Discounts
- Associate Referral Program
- Tuition Reimbursement
- Resort Accommodations Discount
Want to know more? Check out www.brittainresorts.com!
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Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
Pay Range: Starting from USD $14.25/Hr.Job Summary
Full Time
$25k-33k (estimate)
03/28/2023
06/13/2024
The job skills required for Guest Service Agent include Front Office, Housekeeping, Credit Card, Retirement Plans, Hospitality Industry, Property Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.
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