Recent Searches

You haven't searched anything yet.

24 Guest Service Agent Jobs in Pittsburgh, PA

SET JOB ALERT
Details...
Drury Hotels
Pittsburgh, PA | Full Time
$28k-37k (estimate)
10 Months Ago
Hilton Garden Inn Pittsburgh University Place
Pittsburgh, PA | Full Time
$30k-40k (estimate)
1 Week Ago
Sonesta International Hotels
Pittsburgh, PA | Full Time
$30k-43k (estimate)
1 Week Ago
Peachtree Hospitality Management
Pittsburgh, PA | Full Time
$35k-45k (estimate)
1 Week Ago
TownePlace Pittsburgh Airport
Pittsburgh, PA | Full Time
$29k-38k (estimate)
1 Month Ago
Peachtree Group
Pittsburgh, PA | Part Time
$27k-36k (estimate)
1 Week Ago
Holiday Inn Express Pittsburgh North Shore
Pittsburgh, PA | Full Time
$27k-36k (estimate)
1 Week Ago
Peachtree Group Hospitality Management
Pittsburgh, PA | Part Time
$27k-36k (estimate)
1 Month Ago
Rivers Casino
Pittsburgh, PA | Full Time
$30k-39k (estimate)
2 Weeks Ago
Hotel Indigo
Pittsburgh, PA | Part Time | Full Time
$30k-39k (estimate)
0 Months Ago
Hotel Indigo
Pittsburgh, PA | Part Time | Full Time
$30k-39k (estimate)
0 Months Ago
Genesis Call Center
Pittsburgh, PA | Part Time | Full Time
$39k-50k (estimate)
1 Week Ago
Hampton Inn & Suites Pittsburgh
Pittsburgh, PA | Full Time
$28k-36k (estimate)
5 Days Ago
Fairfield Pittsburgh Airport
Pittsburgh, PA | Full Time
$34k-42k (estimate)
1 Month Ago
Nothing Bundt Cakes
Pittsburgh, PA | Temporary
$30k-38k (estimate)
1 Week Ago
Nothing Bundt Cakes
Pittsburgh, PA | Part Time
$30k-38k (estimate)
2 Months Ago
LifeLearn Animal Health
Pittsburgh, PA | Full Time
$28k-36k (estimate)
3 Weeks Ago
IQVIA
Pittsburgh, PA | Full Time
$64k-81k (estimate)
1 Month Ago
Managed Labor Solutions
Pittsburgh, PA | Full Time
$44k-57k (estimate)
1 Week Ago
American Airlines
Pittsburgh, PA | Part Time
$54k-73k (estimate)
4 Months Ago
Envoy Air
Pittsburgh, PA | Part Time
$74k-103k (estimate)
0 Months Ago
Lindsay Brown - State Farm Agent
Pittsburgh, PA | Full Time
$35k-43k (estimate)
9 Months Ago
Guest Service Agent
Drury Hotels Pittsburgh, PA
Apply
$28k-37k (estimate)
Full Time | Accommodations 10 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Drury Hotels is Hiring a Guest Service Agent Near Pittsburgh, PA

Property Location:

745 Grant Street - Pittsburgh, Pennsylvania 15219

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

  • Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
  • Work-life-balance Flexible scheduling, paid time off, hotel discounts and free room nights
  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
  • Retirement - Company-matched 401(k)
  • Award-winning - Ranked among Forbes' Best Midsize Employers (2023) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 17 years in a row (that's a record!)

What you will do:

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Ensure exceptional, positive experiences for our diverse team members and guests.

  • Assist guests in a friendly, efficient, courteous, and professional manner.

  • Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.

  • Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.

  • Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

  • Ensure an exceptional guest experience by providing courteous, friendly, guest service with a 1 Service attitude.

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, highly organized communicators and multitaskers with these qualifications.

  • Warm and friendly manner in relating to and interacting with the public

  • Demonstrated attention to detail while handling multiple tasks simultaneously

  • Familiarity with handling money, making change, and using office machines in day-to-day activities

  • Ability to speak and receive direction (written and verbal direction) in English

  • Willingness and ability to work alone as scheduled

Rise. Shine. Work Happy.

Hiring Immediately!


At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.

Thank you for your interest in a career with Drury Hotels. Please provide us with your information so we can get to know you and how you might fit into our Drury Family! If you are a match for our current or future staffing needs, we may be reaching out to you!

Please note, by completing this form, you have not submitted an application for a current open position at Drury Hotels.

At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. Thats the Drury Way. Our 5,000 team members work togetheracross 150 hotels in 26 statesto make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE

Explore Our Culture

Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email recruiting@druryhotels.com.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$28k-37k (estimate)

POST DATE

07/17/2023

EXPIRATION DATE

08/27/2023

WEBSITE

druryhotels.com

HEADQUARTERS

SAINT LOUIS, MO

SIZE

3,000 - 7,500

FOUNDED

1973

TYPE

Private

CEO

CHARLES L DRURY JR

REVENUE

$200M - $500M

INDUSTRY

Accommodations

Related Companies
About Drury Hotels

Drury Hotels owns and operates a chain of hotels and restaurants.

Show more

Drury Hotels
Full Time
$29k-40k (estimate)
1 Month Ago
Drury Hotels
Full Time
$20k-26k (estimate)
2 Months Ago
Drury Hotels
Full Time
$27k-33k (estimate)
2 Months Ago

The job skills required for Guest Service Agent include Attention to Detail, Cash Handling, Food Preparation, Futures, Guest Service, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.

For the skill of  Attention to Detail
AMES JANITORIAL SERVICES
Part Time
$41k-51k (estimate)
Just Posted
For the skill of  Cash Handling
Marriott International, Inc.
Part Time
$20k-26k (estimate)
Just Posted
For the skill of  Food Preparation
Cracker Barrel
Full Time
$34k-43k (estimate)
Just Posted
Show more

The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.

Peachtree Group
Part Time
$27k-36k (estimate)
1 Week Ago

If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Agent job description and responsibilities

Reservations at restaurants or entertainment venues may be made the guest service agent.

03/06/2022: Colorado Springs, CO

When customers check out, part of a service agent’s job entails totaling their bills.

12/21/2021: Gainesville, FL

Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.

03/08/2022: Lompoc, CA

When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.

03/03/2022: Flagstaff, AZ

The agent tabulates the room rate and any telephone or room service charges added during the stay.

02/11/2022: Rochester, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Agent jobs

Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.

01/26/2022: Sarasota, FL

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

02/03/2022: Sioux Falls, SD

Hotel guest agents spend much of their time arranging for services hotel quests request or need.

02/14/2022: Des Moines, IA

Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.

01/16/2022: Concord, NH

Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.

01/12/2022: Abilene, TX

Step 3: View the best colleges and universities for Guest Service Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
Show more