28 Customer Service Representative Jobs in Gardena, CA
Drain Right Services, Inc. is Hiring a Customer Service Representative Near Gardena, CA
Job Description
We’re looking for exceptional customer service representatives to help us achieve our ambitious customer service goals.
As a customer service representative, you will work as part of a dynamic and passionate team to ensure desired company growth. You will book service appointments and do whatever is necessary to promote customer satisfaction.
Responsibilities
- Convert incoming customer calls into booked service appointments.
- Make customer follow-up calls to reach call goals.
- Deliver call scripts with an authentic cadence; be clear, compelling and personable.
- Respond to customer requests, resolving issues and promoting the brand.
- Be professional and establish customer rapport, encouraging repeat business.
- Participate in training to boost booked calls and practice outbound calling.
- Adhere to the company’s plan for resolving customer complaints quickly and favorably.
- Maintain and update customer database with complete and accurate information
Benefits :
- 401(k) match
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule :
- 8 hour shift
- Day shift
- Monday to Friday; some weekend availability
Job Summary
Full Time
$39k-50k (estimate)
04/26/2024
05/15/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
