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Join the Doug Neil Insurance Agency, a respected insurance agency located in Clifton Park, New York. As a Customer Service representative, you will play a vital role in providing exceptional customer service and ensuring client satisfaction. We are dedicated to fostering a positive and inviting work environment where everyone feels valued and supported.
As a Customer Service representative, you will be responsible for assisting clients with their insurance needs, resolving inquiries, and providing support. Your excellent communication skills and friendly demeanor will enable you to build rapport with clients and ensure that their expectations are exceeded.
If you are a detail-oriented individual with a passion for customer service and a desire to work in a supportive team environment, we invite you to apply for the Customer Service position with the Doug Neil Insurance Agency.
Assist clients with inquiries and provide information about insurance products and services.
Process policy changes, updates, and cancellations accurately and efficiently.
Resolve client concerns, complaints, and billing issues in a timely and satisfactory manner.
Update client information and maintain accurate records in the agency's database.
Collaborate with other departments to ensure a seamless and positive customer experience.
Prior experience in a customer service role, preferably in the insurance industry.
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
Strong problem-solving skills and the ability to handle difficult situations with empathy and professionalism.
Proficiency in computer systems and the ability to learn new software programs quickly.
Attention to detail and the ability to multitask effectively in a fast-paced environment.
Full Time
$34k-43k (estimate)
01/19/2024
06/10/2024
The job skills required for Customer Service include Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.