Company Overview

DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

What you'll do

As a Senior Engineering Manager on the DocuSign platform team, you will be responsible for building foundational web-components and web-based tools for our next-generation agreement platform. Your solutions will be used by multiple DocuSign product teams, partners and customers.

The successful candidate will have a strong product engineering background and proficiency in building highly scalable distributed systems. As well as managing a large scale Production system. You’ll enjoy entrepreneurial environments where you can solve difficult problems using current technologies and tools. You’ll collaborate well with other team members when brainstorming, designing, and implementing new solutions. You will help the team succeed by thinking about ways to improve processes, suggest ways to make the team more effective, and model engineering best practices. As a member of the Platform engineering group, you will work closely with product managers, developers, and platform engineers to ensure high quality and timely product releases. You are a hands-on technical person who will be responsible for issues related to product features, performance, speed, scale, security and accessibility.

This position is a people manager role reporting to the Director of Engineering.

Responsibility

• Be the Engineering leader responsible for executing on our product roadmap using agile practices and will champion the culture, processes, and tools required to maintain a frictionless high quality development environment 
• Be responsible for delivering products while managing the health of the code base through continuous refactoring and management of technical debt 
• Provide coaching and leadership in software best practices, automated test strategies, and work toward flattening the cost of change curve for our software products and services
• Lead a team of engineers at various stages of their career, actively investing in their growth and development 
• Cultivate an open, collaborative, and fun work environment for yourself and your team
• Work closely with product, design, security, customer success and other teams to provide technical expertise throughout all phases of product development 

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic 

• 8 years of combined software development and management experience building large scale distributed systems
• 7 years of hands-on software development experience
• Experience in managing large scale production systems and driving service reliability
• Experience building high performing, secure applications and building security into the DNA of products 

Preferred 

• Demonstrated track record leading high performing teams 
• Skilled in language, framework and toolset agnostic 
• Experience leading Back End teams for distributed systems
• Demonstrated track record of being a change agent, leaving every team and process better than you found it 
• Knowledge and experience in high scale, highly available (99.99 ) systems 
• Experience with Microsoft technology stack (.NET, C#, SQL Server, etc.) 
• Experience with SaaS or Cloud
• Experience building on Azure platform 

Wage Transparency

Based on applicable legislation, the below details pay ranges in the following locations:

Washington and New York (including NYC metro area): $157,900 - $234,275 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at DocuSign

Working here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including an accommodation to properly use our online system, you may contact us at accommodations@docusign.com.

If you experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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