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Senior Manager, Client Experience - Healthcare
DNA New York, NY
$90k-119k (estimate)
Full Time | Wholesale 10 Months Ago
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DNA is Hiring a Senior Manager, Client Experience - Healthcare Near New York, NY

What You Will Be Doing:

Our team is seeking a Sr. Manager with healthcare, client experience, and media expertise to serve as a senior counselor to our clients. As a Senior Manager, you will be expected to develop and execute strategic integrated communications programs that deliver results. You will be responsible for driving overall strategy and advising healthcare clients and account teams on new initiatives. You will be a conceptual thinker with exceptional organizational and prioritization skills.

In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products, biotech and/or medical devices, as well as knowledge of the media landscape and considerations in this space.

Other responsibilities include, but are not limited to:

  • Manage account team implementation of agreed-upon programs, ensuring quality standards are met and desired results are delivered on-budget
  • Lead project management, ensuring all activities are moving forward and are within deadlines
  • Coordinate among interdisciplinary team of research, creative, digital and media strategists
  • Develop a range of external and media materials including press releases, key message documents, pitches, social media content, etc.
  • Manage client status reports, including materials trackers, media trackers, and website analytics trackers.
  • Manage event and activation logistics in a variety of settings
  • Set and meet campaign measurement and evaluation criteria
  • Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential
  • Assist in financial management for clients, including development of invoices and activity reports

 What We Are Looking For:

  • Experience working on multi-disciplinary (holistic) healthcare communication initiatives
  • Familiarity with data and regulatory milestone communications needs
  • Fluency and/or familiarity with earned, digital and social media
  • Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
  • Strong budgeting and financial management skills
  • Experience with clients and accounts that are measurement and evaluation driven
  • Strong presentation skills, poise, and professionalism
  • Industry experience in healthcare communications and/or pharmaceuticals

Basic Qualifications

  • At least 5 years’ experience in public relations at an agency or corporate in-house (healthcare experience required)
  • The ability to manage multiple projects at various stages simultaneously.
  • Be a self-starter who works well within a highly collaborative, multi-disciplinary team.
  • BA or BS in Public Relations, Communications, or in a related field

Basic Qualifications

  • 4-5 years’ experience in public relations at an agency or corporate in-house (healthcare experience required)
  • The ability to manage multiple projects at various stages simultaneously.
  • Be a self-starter who works well within a highly collaborative, multi-disciplinary team.
  • BA or BS in Public Relations, Communications, or in a related field

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

NYC Salary range: $100,000 - $115,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$90k-119k (estimate)

POST DATE

06/17/2023

EXPIRATION DATE

04/03/2024

WEBSITE

dnagroup.com

HEADQUARTERS

RALEIGH, NC

SIZE

25 - 50

FOUNDED

1987

CEO

ERIC VAUGHN

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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About DNA

We Deliver Power For over 30 years, weve been delivering powerful integrated solutions to global OEMs, brands, and the next generation of market leaders. Throughout those years, we have successfully navigated the global marketplace providing competitively priced components, assemblies and solutions. We Have the Resources Whether you are an OEM looking for additional component sources or assistance with contract manufacturing, our global resources and relationships are at our customer's fingertips. For OEMs, our engineering resources also enable us to support both product development and procur...ement processes from start to finish. We Bring Transparency DNA Group understands that transparency throughout every step of the sourcing and manufacturing process is vital. We encourage factory visits, quality audits, and direct communication between our partners and customers. This level of transparency is why we have earned the trust of top-tier OEMs around the globe and why customers continually return to DNA Group for all their specialty component and contract manufacturing needs Our market experience includes Automotive, Consumer Electronics, Home Automation, Household Appliances, HVAC, Medical Appliances, Internet of Things and Human Machine Interface. From simple switches to complex printed circuit board assemblies and digital controls, DNA Group is your best choice for integrated solutions provider. More
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