38 call center representative Jobs in fort worth, tx
American Telephone and Telegraph Company is Hiring a Call Center Customer Service Representative Near Fort Worth, TX
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**Call Center Customer Service Representative**
** Fort Worth, Texas**
**Call Center Customer Service Representative**
** Fort Worth, Texas**
**exciteexcite**
Put your customer skills to work on the front line of our operations.
**Credit & Collections**
As a Representative in a Credit & Collections Call Center, youll take a lead in keeping our customers connected. You will deliver a positive experience while working with customers to bring their overdue accounts current. Providing top-notch customer service with empathy and innovative solutions is what will deliver the answers our customers need while also delivering a best-in-class experience.
**Customer Service**
As a Customer Service Representative, youll be part of a team of professionals dedicated to assisting customers with billing issues, technical questions, or just providing general help regarding their service. Youll accomplish all of this using various tools and systems, as well as through your research savvy and resolution skills.
**Loyalty (Retention)**
As a Representative in a Loyalty Call Center, youll use an empathetic ear to deliver strong conflict resolution and relationship building skills to retain our valued customers. You will use your talents to offer customized solutions and transform a frustrated exchange to a best-in-class customer experience.
**Credit & Collections**
As a Representative in a Credit & Collections Call Center, youll take a lead in keeping our customers connected. You will deliver a positive experience while working with customers to bring their overdue accounts current. Providing top-notch customer service with empathy and innovative solutions is what will deliver the answers our customers need while also delivering a best-in-class experience.
**Customer Service**
As a Customer Service Representative, youll be part of a team of professionals dedicated to assisting customers with billing issues, technical questions, or just providing general help regarding their service. Youll accomplish all of this using various tools and systems, as well as through your research savvy and resolution skills.
**Loyalty (Retention)**
As a Representative in a Loyalty Call Center, youll use an empathetic ear to deliver strong conflict resolution and relationship building skills to retain our valued customers. You will use your talents to offer customized solutions and transform a frustrated exchange to a best-in-class customer experience.
**Call Center**
* A high school diploma or have earned your GED
* A willingness to develop your customer service/sales skills
* Familiarity with Windows computers
A job with AT&T as a Service Representative can provide you with exactly that! Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more! Our Service Representatives are responsible for customer support in our high-paced call centers. What you'll do as an AT&T Service Representative:
* Consult with customers to recommend a variety of AT&T products and services to meet our customers needs
* Provide AT&T customers with a positive service experience
* Interact with multiple online systems while speaking with customers
* Meet service objectives in a fast paced call center environment
Our Service Representatives must be able to:
* Complete on-the-job and/or classroom training as required to remain on the job
* Work day, evening, night, weekend and/or split shifts if required
* AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
* Qualify on pre-employment screening
> Customer Experience Assessment - Sales (CEA-Sales)
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> Customer Service Assessment (CSA)
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**Job ID** 2171723 **Date posted** 02/23/2022 **Benefits**
Invested in your satisfaction and continued success.
We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think were a pretty great place to work. Were just trying to rack up some bonus points.
Lets start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.
**Compensation**
Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.
**Tuition Assistance**
Heres another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.
**Insurance Options**
Lets start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.
**Compensation**
Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.
**Tuition Assistance**
Heres another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.
**Insurance Options**
Conditional job offer
Drug screening and background check
Congratulation and welcome to AT&T!
Review this page and make sure this role is what you would expect
Complete online application
Complete the assessment Phone Interview
In-person interview and role-play
Conditional job offer
Drug screening and background check
Congratulation and welcome to AT&T!
Review this page and make sure this role is what you would expect
Complete online application
Complete the assessment Phone Interview
In-person interview and role-play
Conditional job offer
Drug screening and background check
Congratulation and welcome to AT&T!
Job Summary
Full Time
$37k-46k (estimate)
06/13/2024
06/26/2024
The following is the career advancement route for Call Center Customer Service Representative positions, which can be used as a reference in future career path planning. As a Call Center Customer Service Representative, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Customer Service Representative. You can explore the career advancement for a Call Center Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Customer Service Representative job description and responsibilities
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
02/26/2022: Pierre, SD
They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.
04/02/2022: Lima, OH
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
01/07/2022: Saginaw, MI
Good call center agents often stand out from the crowd by being able to tailor the experience to specific customers.
04/02/2022: Topeka, KS
Mental health techs must be flexible, adaptable, and able to think quickly.
01/16/2022: Duluth, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Customer Service Representative jobs
Mental disorders also affect children, the elderly and are a major problem for the homeless population.
04/02/2022: Lima, OH
Mental health technicians are at the forefront of a rewarding field.
03/03/2022: Battle Creek, MI
Some states require licensing for mental health technicians, so check with state requirements before choosing an educational program.
01/25/2022: Durham, NC
They may also be called psychiatric techs, mental health aides, or psychiatric aides.
01/15/2022: Fargo, ND
Ability to meet established customer service requirements.
02/09/2022: Rock Island, IL
Step 3: View the best colleges and universities for Call Center Customer Service Representative.
