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Call center specialist
JPS Health Network Fort Worth, TX
$35k-45k (estimate)
Full Time | Ambulatory Healthcare Services 3 Weeks Ago
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JPS Health Network is Hiring a Call center specialist Near Fort Worth, TX

Who We Are

JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation.

The health network employs more than 7,200 people.

The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance

outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

Why JPS?

We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve.

As community stewards, we abide by three Rules of the Road :

1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.

2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.

3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.

When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!

Last updated : 2024-04-18

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$35k-45k (estimate)

POST DATE

04/20/2024

EXPIRATION DATE

05/11/2024

WEBSITE

jpshealthnet.org

HEADQUARTERS

FORT WORTH, TX

SIZE

3,000 - 7,500

FOUNDED

1906

REVENUE

<$5M

INDUSTRY

Ambulatory Healthcare Services

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About JPS Health Network

Welcome to the new JPS Alumni Connection website, with news and information for and about the thousands of physicians who trained at John Peter Smith Hospital and our community clinics across Tarrant County. This new professional community is designed to offer our former residents and fellows a forum to keep you connected with each other and with JPS. We hope to foster the exchange of information among graduates and medical staff here at JPS.

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The following is the career advancement route for Call center specialist positions, which can be used as a reference in future career path planning. As a Call center specialist, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center specialist. You can explore the career advancement for a Call center specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Specialist job description and responsibilities

Administer various call center tools, provide required training and document all customer problems.

01/13/2022: Philadelphia, PA

Additionally, agents are responsible for making outbound calls to set appointments and gather survey data.

02/09/2022: Altus, OK

The most skilled call center agents have more than a way with words and access to relevant customer data.

01/23/2022: Worcester, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Specialist jobs

Provide knowledge management tools.

02/18/2022: Tuscaloosa, AL

Take lots of notes while on calls.

02/04/2022: Lafayette, LA

Don’t be afraid to put a customer on hold.

03/16/2022: Sioux City, IA

Take time with computer novices and the elderly.

03/06/2022: Provo, UT

Continue learning hard skills on the job.

01/22/2022: Somerset, NJ

Step 3: View the best colleges and universities for Call Center Specialist.

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