6 Remote Call Center Representative Jobs in Fort Worth, TX
Tek Print & Promotions, LLC is Hiring a Remote Remote Call Center Representative
We are seeking a dedicated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will provide exceptional service to our customers while handling inbound and outbound calls. Your main responsibilities will include answering customer inquiries, resolving complaints, and providing accurate information about our products and services.
Responsibilities
- Answering incoming calls promptly and courteously
- Providing accurate and detailed information to customers
- Resolving product or service complaints
- Escalating complex issues to the appropriate department
- Processing orders, forms, and applications
- Updating customer information in the database
- Upselling and cross-selling products and services
Requirements
- High school diploma or equivalent
- Proven customer service experience in a call center environment
- Proficient in using CRM systems and call center software
- Strong communication and active listening skills
- Ability to multitask, prioritize, and manage time effectively
- Familiarity with products and services offered by the company
- Exceptional problem-solving and decision-making abilities
Job Summary
Full Time
$33k-42k (estimate)
04/09/2024
06/07/2024
The job skills required for Remote Call Center Representative include Customer Service, Call Center, Products and Services, Problem Solving, Active Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Call Center Representative positions, which can be used as a reference in future career path planning. As a Remote Call Center Representative, it can be promoted into senior positions as a Contact Center Representative II - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Call Center Representative. You can explore the career advancement for a Remote Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
Similar Jobs
Popular Articles
