27 Call center agent Jobs in Fort Worth, TX
Cornerstone Staffing Inc. is Hiring a Call center agent Near Fort Worth, TX
Are you BILINGUAL and do you have great call center OR customer service experience and are you interested in working for a major hospital in downtown Fort Worth?
Apply NOW! Don t wait!
Job Title : Bilingual Medical Call Center Rep - Multiple Openings!
Job ID : 144880
Location : Fort Worth
Pay : $20 / hr
Schedule : Monday Friday, 8am-5pm
Job Description : Provides accurate, prompt and courteous service to all Health Plan members and providers in a fast-paced call center environment.
Ensure office procedures are followed
Document and update records
Make outbound calls to patients and members
Requirements :
Must have 6 months experience working in a call center environment OR 6 months of medical experience
Great Data Entry
Bilingual in Spanish
A positive attitude and a high standard of integrity
Enjoy working with people and providing customer service
Ability to maintain confidentiality
No visible tattoos or piercings
Must have high school diploma or GED
Sense of urgency must be able to work in a fast paced environment
Hiring Process Includes :
Interview with Client
Drug testing
Background check
Clerical testing
Flu shot / TB test
Last updated : 2024-04-28
Job Summary
Full Time
$35k-47k (estimate)
04/30/2024
07/18/2024
cornerstonestaffing.com
Fort Worth, TX
200 - 500
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The job skills required for Call center agent include Customer Service, Call Center, Data Entry, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center agent positions, which can be used as a reference in future career path planning. As a Call center agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center agent. You can explore the career advancement for a Call center agent below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Agent job description and responsibilities
Call center agents are at the frontline of providing solutions to customers’ problems.
02/14/2022: Killeen, TX
Call center agents need a cache of polite phrases to use when talking with customers.
01/08/2022: Syracuse, NY
Call center agents not only listen to customer complaints, but they also process requests.
03/10/2022: Wilmington, DE
Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.
01/23/2022: Danbury, CT
Manage difficult customer situations and transfer calls to appropriate persons when necessary.
01/22/2022: Altoona, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
12/21/2021: Riverside, CA
They are currently hiring for work at home call center agent positions.
01/13/2022: Indianapolis, IN
Learn to deal with angry customers.
02/07/2022: Oklahoma City, OK
Problem-Solving and Flexibility.
12/22/2021: Saint Paul, MN
Use a Calm Soothing Tone of Voice.
01/04/2022: Louisville, KY
Step 3: View the best colleges and universities for Call Center Agent.
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