DIN TAI FUNG RESTAURANTS

Job Title : Office Assistant (Restaurant)

Compensation : $25.00 - $28.00 per hour

Status : Full-Time

LOCATION : 1164 Galleria Way Glendale, CA 91204 (Glendale Galleria)

About Us :

Din Tai Fung is a Chinese restaurant specializing in Xiao Long Bao, or steamed soup dumplings, each made by hand with our Golden Ratio of 18 folds.

Originally founded in Taiwan as a cooking oil retail business in 1958, Din Tai Fung was reborn as a dumpling and noodle restaurant in 1972.

Since its founding, Din Tai Fung has become world-renowned for its quality, standardization, and service. It currently has over 170 locations worldwide, including 14 US locations in California, Washington, Oregon, and Nevada.

Benefits and Perks :

• Competitive Pay & Benefits
• Employer Contribution for individuals and eligible dependents' medical insurance
• Dental, Vision, and Life Insurance
• Health Savings Account (HSA)
• Commuter Spending Accounts
• 401(k) Plan with company match
• Employee Assistance Program
• Discounts through BenefitHub
• Employee Meal Discounts
• Opportunities for growth; we love promoting within!

About the Role :

The Office Assistant (Operations Support Technician) is the collaborator whose main responsibilities are focused on assisting managers in maintaining a smooth administration process at the restaurant(s).

Job Responsibilities & Tasks :

• Monitors and prepares payroll on a bi-weekly basis and prepares final paychecks for exiting employees
• Assists new hires with the orientation and onboarding process and maintains new hire board
• Assists with the day-to-day efficient operation of the office- and restaurant-related functions and duties such as monitoring office inventory, office supply ordering, scanning and entering invoices
• Assists the accounting team with bookkeeping tasks and compiling petty cash reports, cash deposit, and other reports on an as-needed basis
• Assists the Human Resources team with insurance tracking and other HR-related tasks
• Assists with Time Clock Adjustments and Paid Sick Leave requests
• Completes and ensures accuracy of the daily / weekly (HR, Payroll, Operations, Recruiting) checklists
• Acts as an extension of the Human Resources and Recruting team by assisting with basic HR-related / onboarding employee questions
• Supports tracking of restaurant employees attendance
• Performs customer service functions by summarizing guest reviews

Key Competencies : Interpersonal Skills, Demonstrates Self-Awareness, Being Resilient, Nimble Learning, Guest Focus

Supporting Functions :

• Cleaning, organizing and maintaining the working areas and all adjacent areas
• Lifting / moving boxes, bags (up to 50 pounds)
• Maintaining confidentiality regarding all propriety and employee information, including but not limited to SOP’s

Job Requirements :

• Bilingual in Chinese (Mandarin / Cantonese) and / or Spanish preferred
• Experience with I-9 verification and E-Verify is preferred
• Read, understand, and follow the Employee Handbook and all company policies and procedures
• Able to make simple math calculations
• Tech Savvy - Able to produce and work the following software :
• Microsoft Office Suite (Excel, Word, Publisher, Power Point) required
• Highly motivated and able to adapt to change
• Able to write in a legible fashion simple correspondence.
• Proper dress policy and non-slip shoes worn at all times
• Positive and Professional Attitude

Employees will be required to perform any other job-related duties assigned by their supervisor.

Din Tai Fung is an Equal Opportunity Employer and complies with the Fair Chance Initiative. Din Tai Fung is an Equal Employment Opportunity Employer M / F / D / V

Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally.

Last updated : 2024-04-23