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We are expanding its activities in the United States and hiring highly talented employees in their field of expertise. As the Customer Service Engineer in the Mid-West and a team member of the Desktop Metal Customer Support department, you will be a primary point of contact and interface for all technical aspects between Desktop Metal, HQ, and the North American market.
Provide high-level 2nd tier technical and on-site support for EnvisionTec BioPlotter as well as other Desktop Metal product lines. Ensure customer satisfaction, resellers’ success, and reseller education. Assist in the launch of new products. Provide field feedback to drive product development, ongoing troubleshooting, and technical support, remote and on-site. Provide R&D, Engineering, and SW teams feedback to improve Desktop Metal Products continuously.
Responsibilities:
Basic Qualifications:
Preferred Skills:
Full Time
Durable Manufacturing
$87k-116k (estimate)
12/09/2023
04/21/2024
desktopmetal.com
BURLINGTON, MA
200 - 500
2015
Public
RIC FULOP
$10M - $50M
Durable Manufacturing
Desktop Metal is a Massachusetts-based company that designs and develops three-dimensional metal printers for automotive, aerospace and medical sectors.
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