Overview

The System Administrator is primarily responsible for managing, upgrading, and troubleshooting the organization’s systems. These systems include on-premises VMware and Microsoft technologies, as well as AWS cloud-hosted servers. The position serves as a member of an 11-person collaborative IT team.

Responsibilities

ESSENTIAL FUNCTIONS:

• Design, configure, deploy, and support the following at a senior level:
• VMware vCenter
• HPE Nimble Storage Array
• Microsoft AD, MDT
• Microsoft Server, AD, Certificate Authority, Domain Controllers, DNS etc.
• Microsoft File Server
• Physical Dell & HPE server hardware
• Single Sign On Technologies (OKTA)
• API integration
• AWS Storage Gateway, FSx for Windows
• Microsoft MDT
• Windows 10/11
• Kaseya RMM

Provide secondary support related to the following technologies:

• AWS EC2, EBS, S3
• Linux Administration
• Web Architecture
• Cisco CUCM & VoIP handsets
• Meraki MDM
• On-premise networking
• Uninterruptible Power Supplies (APC)
•  Serve as SME and provide escalation support/technical guidance to less senior technical staff
• Perform daily, weekly, and monthly maintenance and reporting tasks related to system health checks
• Respond to and remediate trouble tickets, including triaging alerts, diagnosing technical problems, implementing corrective action, and following standard procedures for incident response
• Design, deploy, and maintain disaster recovery solutions
• Arrange and perform scheduled firmware and software upgrades
• Coordinate with 3rd party vendors and suppliers related to purchases and projects
• Coordinate with the SOC related to InfoSec processes and procedures

KNOWLEDGE, SKILLS & ABILITIES:

• Identify security-related vulnerabilities or threats and remediate them
• Communicate with end users directly related to the design, deployment, and support of technology solutions & and projects
• Maintain accurate and current documentation within the organization’s knowledgebase
• Participate as part of an after-hours on-call rotation
• Infrequent after-hours work will be required related to technology upgrades, cutovers, and major outages. Management seeks to maintain a 40-hour-per-week schedule through administrative leave after periods of after-hours work
• Ability to complete projects assigned under minimal supervision effectively
• Excellent verbal, written, and telephone communication skills
• Solid problem-solving skills
• Good organizational and time management skills
• Strong customer service skills
• Strong teamwork ability

Qualifications

QUALIFICATIONS:

• High school diploma or GED required; prefer associate degree or higher
• 5 years of overall IT experience in a professional office environment
• 3 years of proven system administration experience
• Two or more relevant certifications related to VMware and Microsoft technologies
• Valid driver’s license, insurance and reliable personal vehicle
• Able to travel by plane within the United States and Canada

WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities. Travel will be required to participate in events or meet with clients and are typically day trips in nature.

PHYSICAL DEMANDS: The individual will be subject to sedentary work with the majority of hours in a professional office environment and will need to be able to quickly respond to a change in work demands. The individual is required to have close visual acuity to perform activities such as viewing a computer terminal. Occasionally lift, carry, push, pull or otherwise move objects (1-40 lbs.) are required.

REASONABLE ACCOMODATION: It is design DATA, Inc.’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

PAY TRANSPARENCY STATEMENT: design Data, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor’s legal duty to furnish information.

Apply Online at www.doyon.com

design Data Inc. is a Federal Contractor and complies with the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA).

design Data, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability, veteran status, and other protected characteristics. The EEO is the Law and the poster is available at http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf. For questions on the job posting contact (253) 344-5300.

EOE AAP M/F/V/D

If you need assistance or special accommodations during the application process, please contact the appropriate Human Resources Department at dgghr@doyongovgrp.com

Only qualified applicants will be notified.