48 STAFF SERVICES MANAGER I Jobs in Sacramento, CA
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Department Of Human Resources is Hiring a Remote STAFF SERVICES MANAGER I
This position provides hybrid telework opportunities, with employees required to work in-person at least two days per week.
Are you interested in being a part of a diverse team that takers a holistic approach to product, programs, and service delivery to support the overall well-being of state employees? If so, then the California Department of Human Resources (CalHR) Benefits Division may be a good fit for you.
As a member of the Customer Service and Support team, you will bring your skills to lead all open enrollment project related tasks including but not limited to the initialization, planning, execution and managing the annual project activities. Successful delivery will help ensure quality benefit programs and services are delivered to the State of California employees, retirees and dependents.
Under the direction of the Benefits Projects and Compliance Staff Services Manager II (SSM II), the Staff Services Manager I Specialist (SSMI Specialist) is responsible for performing complex duties related to the administration of the state’s benefits programs primarily, but not limited to the Projects and Compliance section ensuring alignment with the CalHR and Benefits Division mission, vision, values and goals.
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Our Vision: To be the premier leader and trusted partner in innovative human resources management.
Our Mission: To provide exceptional human resources leadership and services with integrity, respect and accountability to state departments and all current and prospective employees.
DEIA Statement: At CalHR we believe in the power of diversity. Diversity fuels the creativity and innovation necessary to serve our customers well. We are building a culture that values difference and fosters belonging. We strive to sustain a workforce reflective of the state we serve, and an environment that is safe, inclusive, and accessible for all individuals. We welcome everyone to contribute their talent, life experience, and expertise to drive CalHR forward.
Department Website: https://www.calhr.ca.gov
Special Requirements
1. Describe your experience in employee benefits administration or the general health care industry, include years of experience and an example of how you used an innovative approach to address a complex challenge that resulted in an effective service delivery resolution.
2. Describe your experience managing multiple projects. How do you successfully track project deliverables to ensure project outcomes are met as expected?
3. Describe your knowledge of diversity, inclusion, and equity and your years of experience interacting with diverse groups of individuals at all levels and across organizations. Be specific in describing different communication strategies and techniques used for effective communication amongst varied groups.
4. Describe your years of experience in developing cooperative working relationships with internal and external stakeholders for systems change in projects. How did you ensure that different stakeholder concerns, perspectives and priorities were addressed to enhance collaboration?
Note: If you do not follow the instructions, you may not move forward in this recruitment. Cover letters and resumes do not take the place of the SOQ.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/9/2024Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Other - If you are basing your eligibility on education, provide your unofficial transcripts. If you are using foreign transcripts, you must provide a transcript evaluation. The transcript evaluation must state the number of units to which the foreign course work is equal. You will need to submit official transcripts at the offer stage. If you are not basing your eligibility on education, do not provide your unofficial transcripts. Select Choose/Upload for the required document. Then select Bypass File.
- Statement of Qualifications - You must submit a Statement of Qualifications (SOQ). See the Special Requirements section for instructions.
Desirable Qualifications
- Knowledge of the state's open enrollment
- Proficient knowledge in Microsoft Outlook, Word and Excel
- Experience in researching and compiling information
- Ability to communicate effectively, both orally and in in writing
- Ability to use good judgment
- Ability to effectively manage time
- Ability to work both independently and in a team environment
- Ability to work in a fast-paced environment and meet deadlines
- Skilled in effective decision making and problem-solving
Benefits
If you’re passionate about business-changing experiences in an exciting, thriving state environment, CalHR is right for you. Join us at CalHR to provide human resources support to state departments. As you contribute your time, talent, and ideas, you’ll see the impact you will make to thousands of state employees and fellow Californians.
We offer competitive, flexible opportunities:
- Hybrid telework
- Tax-advantaged savings and spending accounts
- Short-Term Disability Program available
- Employee Assistance Program
- Excellent health, dental and vision benefits for employee/employee’s family 401k program
- Alternate Work Week Schedule options
- Ongoing training and development
- Convenient transportation options, including light-rail and pre-tax parking
- On-site ATM
- On-site Gym
- Shopping
- Nearby restaurants
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: https://www.calhr.ca.gov
Human Resources Contact:
Vanessa Sandoval
(916) 909-3248
Vanessa.sandoval@calhr.ca.gov
Hiring Unit Contact:
Amy McCarthy
(916) 322-2401
Amy.McCarthy@calhr.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:RA Coordinators
(916) 322-6997
RACoordinators@calhr.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Information
When completing the State application, STD 678, you must include a description of the duties performed for each position held. You may not move forward in this recruitment if you write “See Resume."
Redact confidential information from all documents you submit for this position. Confidential information includes, but is not limited to:
- Social security number (CalCareers removes this from the first page of the State application, STD. 678, upon submission)
- Birthdate
- Student identification number
- Driver license number (unless required)
- Basis of eligibility
- Examination results
- LEAP status
- Marital status
- Age
- Online (preferred),
- U.S. mail, parcel deliver or courier service, or
- In person
This position is pending budget approval.
Examination Information
We have a three-step guide to a state job.
You must pass an examination to become a state employee. State examinations measure your skills and experience. When you pass an examination, you become list eligible, which allows us to consider you for this appointment.
Before you start the examination:
- Review the sample questions in the examination bulletin.
- Have your resume handy. You will need it during the examination.
Take the online Staff Services Manager I exam to become list eligible for this position.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Job Summary
Full Time
$73k-93k (estimate)
07/30/2023
04/10/2024
departmentofhumanresources.com
Montgomery, LA
<25
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