Client Experience Coordinator | Assistant Customer Service Representative

Invest in your future. Join one of the largest employee owned companies in the nation! Davey Tree has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.

We are currently looking to add a dynamic Assistant Customer Service Representative to our passionate team of tree care professionals.

What You’ll Do:

• Be the first point of contact and triage the needs of the clients and the office.
• Field current and prospective client calls.
• Proposal production and contract initiation.
• Process employee time sheets.
• Maintain various databases and spreadsheets.
• Order and maintain office supplies.
• Invoice, manage accounts receivable, and maintain files.

Skills We’re Seeking:

• Minimum one-year experience in office processes and office administration procedures
• Outstanding telephone and communication skills
• Proficient in Microsoft Outlook, Word, and Excel
• Ability to meet deadlines, attention to detail and accuracy
• Expert organizational skills and ability to multi-task
• Preferred: prior working experience with CRM and SAP systems
• Typing speed of 45-50 WPM

What We Offer:

• Paid time off and paid holidays
• Opportunities for advancement
• All job specific equipment and safety gear provided
• 401(k) retirement savings plan with a company match
• Employee-owned company & discounted stock purchase options
• Group Health Plan
• Employee referral bonus program
• Locations throughout US in major cities and desirable areas
• Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers
• Scholarship Program for Children of Employees
• Charitable matching gift program

*all listed benefits available to eligible employees

Pre-employment Drug Screen and Social Security verification required.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. As a service provider, our success depends upon our ability to attract and retain qualified personnel, regardless of their age, race, color, religion, gender, national origin, disability, sexual orientation, gender identity, military, or veteran status, or other protected characteristics as established by federal, state, or local law.

Visit www.jobs.davey.com to search for Davey jobs all over the country!

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. As a service provider, our success depends upon our ability to attract and retain qualified personnel, regardless of their age, race, color, religion, gender, national origin, disability, sexual orientation, gender identity, military or veteran status, or other protected characteristics as established by federal, state or local law.

The Davey Tree Expert Company has U.S. and Canadian operations in more than 47 states and five provinces and provides a variety of tree care, grounds maintenance and consulting services for the residential, utility, commercial, and government markets. Founded in 1880, Davey has been employee-owned for 40 years and has more than 10,000 employees who provide Proven Solutions for a Growing World. For more information, visit www.davey.com

If you need any assistance at any time please contact us at 1-877-411-7601.

Job Segment: Horticulture, Housekeeping, Agriculture, Hospitalit

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person