You haven't searched anything yet.
Help Desk Support Technician
Onsite
About the Job
Duration : Long-term renewable Contract
Location : Jackson, MS
Pay rate : Hourly
Job ID : 129815
Qualifications :
Selected candidate’s role will focus on providing all levels of support to our customer base, bothremotely and onsite.
Candidate will be the initial point of contact with end users requesting ITSupport.
Ideal candidate has experience in Desktop Laptop repair and troubleshooting, software
installation, hardware implementation and active directory administration.
Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for O365 Applications.
Must be good at organizing, prioritizing, and planning.
Candidate must be able to update and maintain Help Desk records in accordance with established support procedures.
Candidate must also have excellent communication skills.
Bachelor’s Degree in Computer Science, Information Systems, or related field.
3 Years of experience :
Experience working in a help desk environment
Experienced with providing support for O365 Applications
Experience providing remote assistance using various platforms
Experience in desktop laptop repair, troubleshooting, and software installation
Hardware Implementation and Deployment
Active Directory Management
About our Company
provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include :
Paid Holidays / Paid Time Off (PTO)
Medical / Dental Insurance Group
Accident / Critical Illness Insurance
Life Insurance
401 (K)
24-00592
Last updated : 2024-04-30
Full Time
$47k-58k (estimate)
02/26/2024
05/25/2024
The job skills required for Help desk support include Help Desk, Problem Solving, Active Directory, Computer Science, Help Desk Support, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk support positions, which can be used as a reference in future career path planning. As a Help desk support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk support. You can explore the career advancement for a Help desk support below and select your interested title to get hiring information.