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Customer Marketing Manager
Datadog San Francisco, CA
$132k-172k (estimate)
Full Time | Software & Cloud Computing 4 Weeks Ago
Save

Datadog is Hiring a Customer Marketing Manager Near San Francisco, CA

Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.

If you are a dynamic professional with a passion for building customer relationships, and a knack for technology, consider joining us at Datadog as a Customer Marketing Associate Manager. You will be a key player in our journey, leveraging your skills to foster customer reference building and help us spread the word about our customers' use of Datadog to help drive the next chapter of our growth.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

  • Utilize data and reporting to identify and target key customers for engagement.
  • Harness Datadog's existing customer engagement to influence future customers through in-flight deal discussions and external review sites e.g. TrustRadius, Gartner Peer Insights, G2, etc.
  • Support deal acceleration and scale Datadog's global customer reference function through tools adoption.
  • Collaborate across departments such as Sales, Product Marketing, PR, and others to prioritize and develop integrated marketing journeys for top customer accounts.
  • Proactively identify and lead new projects that enhance the impact of customer marketing, coordinating with multiple departments to achieve broad program goals.
  • Forge and maintain robust relationships with a diverse array of internal and external stakeholders, including creative, legal, finance, support, sales, and marketing teams.
  • Develop engaging customer-facing and internal presentations.
  • Facilitate customer participation in company events, showcasing their successes.
  • Act as a reliable business partner, ensuring clear and consistent communication.
  • Ensure flawless execution of marketing strategies and maintain strong customer relationships throughout joint marketing engagements.

Who You Are:

  • You have 3-6 years of experience in marketing, ideally in a customer marketing role within a B2B technology company.
  • Exceptional communication and interpersonal skills, capable of building strong relationships with customers and internal teams.
  • Proficient in CRM and marketing automation tools (e.g., Salesforce, HubSpot).
  • Ability to analyze data and use insights to drive decisions.
  • Creative thinker with the ability to troubleshoot issues quickly and effectively.
  • Excellent organizational skills and the ability to manage multiple projects simultaneously.
  • You have a Bachelor's degree in Marketing, Business, Communications, or a related field.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

  • Generous and competitive global and US benefits
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Continuous career development and pathing opportunities
  • Product training to develop an in-depth understanding of our product and space
  • Best in breed onboarding
  • Internal mentor and buddy program cross-departmentally
  • Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-HS2

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:
$93,750-$131,250 USD

About Datadog:

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice.

"At Datadog, diversity means making a conscious effort to reflect the many experiences and identities of the world outside, while treating each other with fairness and without bias. Inclusion is the choice we make every day to foster an environment where people of all backgrounds not only belong, but excel, so that together, as a company, we can succeed.
Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements."

Job Summary

JOB TYPE

Full Time

INDUSTRY

Software & Cloud Computing

SALARY

$132k-172k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

07/23/2024

WEBSITE

datadoghq.com

HEADQUARTERS

MANHATTAN, NY

SIZE

1,000 - 3,000

FOUNDED

2010

CEO

OLIVIER POMEL

REVENUE

$500M - $1B

INDUSTRY

Software & Cloud Computing

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The job skills required for Customer Marketing Manager include Product Marketing, Insight, B2B, Collaboration, Marketing Automation, Salesforce, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Marketing Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Marketing Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Marketing Manager positions, which can be used as a reference in future career path planning. As a Customer Marketing Manager, it can be promoted into senior positions as a Marketing Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Marketing Manager. You can explore the career advancement for a Customer Marketing Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Marketing Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Marketing Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Marketing Manager job description and responsibilities

Delivering an exceptional customer experience using various customer success and customer relationship management techniques.

05/07/2022: Chico, CA

Analyze performance of all marketing and non-marketing programs for customers.

04/21/2022: Rockford, IL

Manage various program operations and ensure compliance to marketing budget and schedule.

02/20/2022: Reading, PA

Analyze marketing campaigns on monthly basis and prepare reports for stakeholders.

03/19/2022: Raleigh, NC

Designing, managing, and evaluating marketing campaigns.

02/27/2022: Phoenix, AZ

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Marketing Manager jobs

Need to stay up-to-date with the latest technology, tools and marketing platforms.

05/02/2022: Mesa, AZ

Pursue an MBA for Advancement (Optional).

03/11/2022: Wilmington, DE

Earn a certification or certificate.

03/22/2022: Nashville, TN

Familiarity with B2B marketing, lead generation and sales processes.

04/22/2022: Reno, NV

Proven track record of understanding customer needs and decision-making process.

04/10/2022: Newark, NJ

Step 3: View the best colleges and universities for Customer Marketing Manager.

Butler University
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