Overview

Do you enjoy solving problems with data? Do you want to make an impact with your work at a mission driven, world class medical center? Do you want to know that your analytics work is viewed organizationally as a strategic differentiator?

The Clinical Operations and Business Analytics Team (COBA) is expanding and looking for problem solvers who want to drive administrative savings back to patient care and research. COBA is a subdivision of the Dana-Farber Informatics and Analytics department led by the Chief Data and Analytics Officer that is responsible for building a world class analytics environment, enabling measurability and transparency of key institute KPIs for improved decision making.

As the Institute continues to expand, executive leadership at Dana-Farber recognizes the overall impact of analytics on our physicians, nurses, researchers, administrators, and most importantly, our patients. This recognition comes with a committed investment in the COBA Team to build the data and analytics infrastructure that will continue to fuel the Institute’s growth. One such area of growth is Pediatric Operations, which runs the Jimmy Fund Clinic and supports our pediatric patient population in collaboration with Boston Children’s Hospital. You will be tasked with providing accessible, easy to understand and insightful data products to this team that make regular reporting easy, root cause analysis rich and effective, and insight to action lightning speed. You will apply advanced analytics to empower decision makers to make more informed choices.

On the COBA Team, you will also be part of building an analytics Center of Excellence that drives data-driven insights and teaches others to apply analysis in ways that improve lives both today and in the future. As a Senior Business Intelligence Analyst on the COBA Team you will help evolve and scale a wide range of analytics supporting a variety of clinical and operational stakeholders, bringing knowledge and assets from Pediatrics to the rest of the institute and vice versa.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Responsibilities

• Independently deliver on multiple common tasks during a Business Intelligence project on time and of high quality.
• Consult with internal stakeholders on their analytical needs. Deliver valuable insights from a broad range of healthcare data using a variety of tools and techniques (e.g. SQL, Excel, Tableau, R, SAS, Python etc.).
• Translate high-level strategic questions into concrete business requirements that guide the development of deliverables.
• Serve as a critical link between the data engineering and internal stakeholders to ensure data is accessible for reporting needs.
• Curate useful and specific data to influence strategic decision-making: write queries, run reports, synthesize data, interpret and explain results of analysis.
• Provide clean data sets to end users through data transformation.
• Define, instrument, and maintain new and existing department and Institute-level KPIs.

• Build thoughtful data visualizations using Tableau to accelerate information-to-action at scale (for example, describing performance of KPI’s for leadership and helping operators on the front line take action towards. process/performance improvement); free up opportunity for root cause problem solving.
• Build, deliver, maintain and improve analytics solutions iteratively with stakeholder feedback; manage a backlog of technical issues that require resolution and communicate to internal stakeholders.
• Collaborate with parallel team members at Boston Children’s Hospital to leverage and share data, align on reporting and analytics strategies, and generate insights on the shared patient population.
• Learning about BCH data structures such as their data warehouse, as well as their reporting tools, will be a unique opportunity for this role within the COBA team.

Qualifications

• Bachelor’s degree in statistics, information technology, mathematics, public health, or related domain. Master’s preferred.
• 3 years of experience in Analytics or Business Intelligence performing quantitative analysis with at least one year in healthcare or life sciences.
• 1 years of experience supporting initiatives or groups in healthcare of life sciences.
• A combination of education and/or equivalent work experience in Business Administration, Public Health Administration, or other related field may be substituted for requirements.
• Experience translating business needs into technical requirements to build and transform data into valuable, easy to understand insights.
• Proficient at writing complex SQL queries that blend together data from dozens of sources for analysis, visualization, or reporting.
• Hands on experience building data visualizations (preferably in Tableau) to communicate complex ideas and enable data-driven decision making at all levels of the organization.
• Demonstrated ability to learn technologies quickly through instruction and self-training.
• Working knowledge of Epic clinical and scheduling systems are a plus, but not required.
• Ability to function independently in a fast-paced environment while managing multiple priorities.
• Superior interpersonal and communication skills and a history of effectively working and communicating with all levels of internal and external technical and non-technical staff. 

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

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