97 Customer Experience Specialist Jobs in New York, NY
Daltile is Hiring a Customer Experience Specialist Near New York, NY
- Ensures all aspects of the customer selection and buying experience are exceptional. Including initial contact, specifications, pricing, sourcing, and order placement.
- Provides customers with selection advice and product expertise. Facilitates tile and stone selection and project development.
- Communicate with customers and internal teams to follow lead and capture sales.
- Supports sales growth by performing various duties including CRM reporting, answering phones and customer inquiries, setting appointments, quotes, sales transactions, sales reports, and customer contact lists, to enhance the shopping/buying experience.
- Assists in the operations of the showroom including ordering, receiving, and shipping samples for customers and maintaining samples and displays within the showroom.
- Assists showroom efforts with lead generation and business research/development.
- Maintains showroom samples/sample room and product labels.
- Assists in planning and coordination of social media posts and significant showroom events.
- Performs other related duties and special projects required to help move the paradigm of the customer selling experience as required.
- Requires High School diploma or GED
- Associate degree preferred but relevant work experience considered instead of degree
- 2 years of retail/design showroom/tile industry/customer service or project management required
- Proficient at reading blueprints
- Superior interpersonal and written/oral communication skills with the ability to relate well, and cooperate with others in a strong team environment to effectively coordinate activities and accomplish goals.
- Exceptional organizational and time management skills
- Working knowledge of Microsoft Office including Excel and PowerPoint.
- Familiar with various social media platforms.
Job Summary
Full Time
Durable Manufacturing
$95k-125k (estimate)
02/25/2024
07/01/2024
daltile.com
DALLAS, TX
1,000 - 3,000
1947
Private
LAURA SKEETERS
$200M - $500M
Durable Manufacturing
Related Companies
About Daltile
Daltile offers wall and flooring tile products ranging from ceramic tile, porcelain tile, glass tile, stone tile and slabs.
The following is the career advancement route for Customer Experience Specialist positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist. You can explore the career advancement for a Customer Experience Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Specialist job description and responsibilities
Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.
01/31/2022: Killeen, TX
Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.
12/26/2021: Huntsville, AL
Complete prioritisation of customer support requests, providing solutions through online and over the phone support.
01/31/2022: Detroit, MI
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
01/12/2022: Mcallen, TX
Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.
01/27/2022: Parkersburg, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Specialist jobs
Customer experience specialist job description get to make a difference every single time they go to work.
02/02/2022: Salisbury, NC
Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.
12/13/2021: Wichita, KS
Exercise good service and business judgment with end goal of customer satisfaction.
01/12/2022: San Diego, CA
Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.
01/18/2022: Baton Rouge, LA
Must possess excellent customer service attitude/skills.
03/02/2022: Rapid City, SD
Step 3: View the best colleges and universities for Customer Experience Specialist.
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