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May include: · Provide fast, friendly and accurate information and assistance – for customers and other team members. · Maintain professionalism and exhibit patience at all times to ensure customer expectations are met. · Interact politely and effectively with customers, fellow employees, and business partners. · Collaborate with co-workers for help with trouble shooting or answering questions. · Answer customer support emails, branch questions or requests/taking on responses for our Bangkok team · Educate customers about terminology, features and benefits of products to improve product related sales and customer satisfaction. · Provide accurate information regarding availability of in-stock items, product and delivery information · Process submitted orders, requests for quotations and assign tickets using designated CSR software (Freshdesk) order center. · Recommend alternate products based on cost, availability, or specifications. · Assist with month end clean-up for orders that have not been closed out for billing. · Monitor scheduled shipment dates to ensure timely delivery and expedite as needed. · Obtain accurate information from vendors relating to shipment dates and expected date of delivery. · Participate in on-the-job training activities, cross-train other employees on various tasks, and take individualized training – as assigned. · Effectively adhere to policy and procedures in compliance with Company policy and the law. · Maintain clean, professional, and safe work environment; creating an environment that welcomes others. · Adhere to Motili Inc. culture related to respect for the individual, service to our customers and striving for excellence. · Participate in additional projects/activities to support ongoing business needs.
Pay Range: 18.15/hr. to $22.70/hr.
• The Company offers a comprehensive benefits package. Benefits for employees include healthcare and dental insurance, life and long-term disability insurance, 401K and different types of paid time off.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1
Full Time
05/13/2024
07/11/2024
The following is the career advancement route for Inside Sales Representative - (Call Center Representative) positions, which can be used as a reference in future career path planning. As an Inside Sales Representative - (Call Center Representative), it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales Representative - (Call Center Representative). You can explore the career advancement for an Inside Sales Representative - (Call Center Representative) below and select your interested title to get hiring information.
If you are interested in becoming an Inside Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Inside Sales Representative job description and responsibilities
A good sales representative knows how to qualify prospects and close sales.
02/16/2022: Minneapolis, MN
Also, they collaborate with the sales executives making certain that corporate targets and goals are met.
02/23/2022: Beaumont, TX
At-home personnel often have the option of starting earlier or later depending on the sales they’re generating.
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Contributes to the development of sales strategy to meet and exceed sales goals.
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Evaluate sales pricing to maximize gain balanced by target volume.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Inside Sales Representative jobs
Do brain games or logic puzzles.
12/15/2021: Anchorage, AK
Ensure development of wholesale and retail channel.
12/19/2021: Charleston, WV
Follow, report on, and coordinate with, customer activities and needs.
01/05/2022: Muskegon, MI
Goal Orientation with a Focus on the Client.
12/22/2021: Los Angeles, CA
Pull potential prospects through human touch.
01/06/2022: Columbia, SC
Step 3: View the best colleges and universities for Inside Sales Representative.