15 Desktop Support Engineer Jobs in Portland, OR
Cynet Systems is Hiring a Desktop Support Engineer Near Portland, OR
- Strong hands on experience needed on end user support for Windows PC and Mac related issues
- bility to assign and work on incident tickets through Service Now.
- bility to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware.
- bility to support new user onboarding and preparing necessary IT equipment's.
- bility to follow technical guides for retiring and wiping old devices (Work alongside asset manager).
- bility to follow technical guides for imaging and configuring new pcs.
- bility to work through Resolving end users issues related to hardware and software.
- Well versed in note taking and gathering information on issues for ticket in Service Now.
- Proactive mindset and eagerness to learn with enthusiasm for helping others.
- Willing to get additional training from team members or attend available trainings.
- bility to fix issues and support all flavors of client operating systems including windows and Mac
- bility to support iOS and other handheld devices.
- Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application.
- Knowledge on various hardware platforms to troubleshoot and break fix hardware issues (particularly dell and Mac PC's)
- Working technical knowledge of many technology services to address down issues, deploy new and loaner laptops, answer questions about cabling, televisions, projectors, phones, peripherals (e.g. keyboards or mice), Mac and PC or escalation to the appropriated teams.
Job Summary
Full Time
$55k-70k (estimate)
04/27/2024
05/14/2024
cynetsystems.com
ARCOLA, VA
500 - 1,000
2010
ASHWANI MAYUR
$50M - $200M
IT Outsourcing & Consulting
Related Companies
The following is the career advancement route for Desktop Support Engineer positions, which can be used as a reference in future career path planning. As a Desktop Support Engineer, it can be promoted into senior positions as a Client Technologies Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Engineer. You can explore the career advancement for a Desktop Support Engineer below and select your interested title to get hiring information.
