We are growing and adding a Learning and Development Coordinator to our team at Custom Alarm! We are proud to say we have been recognized as one of SE Minnesota's 'Best Places To Work' for the seventh consecutive year! Our employees enjoy the culture and environment at Custom Alarm. An honor we truly value and work hard to earn each year. Our employees enjoy the culture and the environment at Custom Alarm!

The Learning and Development Coordinator is responsible for identifying, designing, developing, conducting, and coordinating training programs. Work with management, individuals, and teams on training and development and provide information and recommendations. Lead by example and conduct day-to-day interactions in a manner that exemplifies and supports the Core Values of the company.

Starting pay within the specified range of $52,000-$55,000/year will be commensurate with applicant's background including education, experience, skills, and work history.

Essential Functions

1. Assess, gather, and evaluate current training needs and knowledge gaps that need to be addressed within the organization by sending surveys, conducting interviews, and communicating with managers and employees.

a) Communicate and conduct meetings with management on an annual basis to proactively identify topics to be addressed or areas in need of additional instruction, based on the needs of individual employees, and make recommendations on training material and methodology.
b) Design and develop assessment tools to measure training effectivenessOrganize, design and/or develop training plans for all employees and departments.

2. Organize, design and/or develop training plans for all employees and departments.

3. Create training schedules for all departments, inform employees on scheduled training, track progress, and create reports to assess outcomes of all training. Maintain detailed training records and databases with personnel, financial, and other data.

4. and/or coordinate training programs/sessions/events through a variety of delivery methods such as in-person classroom instruction, team exercise, group discussion, virtual training, and on the-job training.

5. Assess instructional effectiveness and determine the impact of training on employee skills and KPI’s and gather feedback from trainers and trainees after each educational session.
a) Maintain knowledge of new training methods/training trends and techniques within the industry and competitors by attending seminars, and meetings, and researching curriculum actively. Use the knowledge to prepare and coordinate future training sessions.

6. Market company training opportunities to employees and provide information on benefits. Encourage managers to promote and provide continued education within their departments, and to integrate new skills and knowledge for employee development.

7. Design and develop assessment tools to measure training effectiveness.

8. Recommend training materials and methods, order and maintain in-house training equipment, and create or acquire training aids such as manuals, handbooks, and guides.

9. Measure employee’s information retention rates by issuing assessment tests and quizzes on course materials.

10. Assist and serve as a backup for human resources as needed.

11. Perform other duties as required.

This description should not be construed to contain every function that may be required to be performed by an employee in this position. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

POSITION EVALUATION FACTORS

Education and Qualifications

1. High School Diploma or equivalent

2. At least two (2) yearsrelated experience preferred

3. Associate or Bachelor’s Degree in a related field preferred

4. Experience providing full-scope training materials, from analyzing company needs to lesson planning, development, and implementation is preferred

Skills & Abilities

1. Excellent organizational and planning skills

2. Self-motivated, self-directed, and capable of managing multiple projects in a fast-paced environment

3. Teambuilding and leadership skills are essential

4. Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor, evaluate) simultaneously

5. Data gathering and problem analysis

6. Facilitating skills

7. Adaptable

8. Accurate and proficient in the use of personal computers including such programs as MS Word, Excel, PowerPoint, and Outlook

9. Familiarity with traditional and modern job training methods and techniques

10. Excellent communication skills including written, verbal and listening skills

11. Strong interpersonal skills and ability to work with a wide variety of people on all levels with different personalities and backgrounds

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Most of the time is spent sitting, standing, or walking. Some stair climbing may be necessary. Use of computer screen and keyboard is a required. Audio, visual, and verbal functions are vital aspects to performing this position. Some lifting is necessary. Weights of objects rarely exceed 10 pounds. Driving to and from meetings and/or networking functions is necessary.

Working Conditions

This job operates in a professional office environment and routinely uses standard office equipment. Occasional after hours work and travel may be necessary. A ride along to a customer site may be needed at times.

Other Requirements

Regular and reliable attendance is required. Due to the security nature of our business, offers of employment are contingent upon passing a background check and drug test.

EOE/Disability/Veteran

Job Type: Full-time

Pay: $52,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person