Crum & Forster (C&F) with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2022 Great Place to Work Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.

Seneca Insurance is a specialty property and casualty insurer, part of Crum & Forster (Fairfax Financial Holdings, Inc.), which takes a creative and disciplined approach to providing profitable insurance solutions. Our most valuable asset is our staff - 300 employees, and growing, in locations throughout the United States - committed to delivering customized products with superior customer service. For more information about Seneca, please visit our website: http://www.cfins.com/seneca/.

This position sits at the intersection of technology and the business, enabling them to leverage their dual expertise to solve complex problems, allowing them to navigate the ever-changing landscape of technology and drive innovation.

The individual in this position should excel in fostering a collaborative environment across teams within the organization. In addition, this individual should be someone who is capable of thinking outside of the box to provide solutions to meet business needs.

This is a hybrid position available for New York City or Jersey City, NJ.

What you will do for C&F:

Review each solution for impact on other systems, reports
• Identifies and prioritizes opportunities for improvements to workflows and technology
• Recommends and drives process improvements; Lead problem solving sessions with cross-functional groups to design streamlined workflows.
• Partner closely with business partners to ensure quality and consistency when new systems or enhancements are launched
• Provides thorough analysis of issues, determines and communicates solutions
• Has a thorough understanding and conveys the product requirements for enhancements and new development to developers, analysts, and pertinent IT Staff
• Assist in the coordination and facilitation with all stakeholders, decision makers, systems owners, and end users, to define business, financial, and operational requirements, systems goals, and reporting needs. Must also be able identify and resolve systems issues and risks
• Work with technical and non-technical stakeholders to gather requirements and translate them into functional specifications.
• Work with software developers to analyze, design, and implement solutions that meet business needs
• Collaborate with the technical team members and stakeholders for the mapping, analysis, and documentation of business projects and processes
• Documenting of existing applications design
• Create project plans, manage timelines, and ensure successful delivery
• Adhere to project timelines
• Other duties as assigned

What you will bring to C&F:

• Bachelor's Degree and/or 5 years of equivalent experience related to Commercial P&C Insurance within an IT organization
• Proven experience in Business Analysis and/or Systems Analysis
• Constant pursuit in the application of existing and emerging business analysis techniques to provide an ever evolving, more proficient process
• Some experience with Testing is preferred, but not required
• Strong communication skills, both written an oral
• The ability to apply critical thinking to drive solutions
• Can positively contribute towards large, complex problems with others in the organization. "Cannot be done" is not in the playbook.
• Not afraid to think "out of the box"
• A strong understanding of technology and business needs
• Ability to work alongside other Business Analysts, Developers ,and Quality Assurance Analysts on system implementations and integration efforts
• Familiarity with computer programming
• Solid working knowledge of SQL
• Experience with Microsoft Office tools - Excel, Word, Outlook
• Proficient in the use of JIRA and Confluence
• Practical experience with project leadership
• Experience with all aspects of various SDLC methodologies
• Excellent troubleshooting capabilities, demonstrating a logical thought process even when unfamiliar with the technology or business app
• Ability and desire to learn new techniques and technologies in an ever changing environment
• Ability to focus a team on just the defined requirements, and avoid the ever present "Scope" creep that often causes project bleed
• A passion for technology
• An enthusiastic and positive attitude
• An entrepreneurial spirit
• Ability to take ownership and see tasks through to completion
• Able to work with all levels of co-workers within the organization

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $100,000.00 to a maximum of $125,000.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee's contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

#LI-AV1

Competitive compensation package

Generous 401K employer match

Employee Stock Purchase plan with employer matching

Generous Paid Time Off

Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeing.

A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path.

A dynamic, ambitious, fun and exciting work environment

We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community.

At C&F you will BELONG

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.