Are you the orchestrator of order in a fast-paced legal setting, adept at maintaining the harmony between demanding case management tasks and client-focused services?

Do you possess the agility to switch from managing complex legal schedules to handling high-volume client intakes, all while maintaining a professional demeanor?

Is your meticulous approach to administrative tasks matched by your unwavering commitment to client care and service?

Final question: When faced with a challenge, do you get excited or run away?

Brumley Law Firm is a paragon of legal acumen and compassionate advocacy. Headquartered in Kent, WA, with three satellite offices and growing, we began with a vision to serve those in need and have grown into a personal injury authority. Our firm is a place where legal expertise meets a profound sense of justice and support for the community. Under the leadership of Josh, our team is dedicated to being more than just attorneys - we are advocates for those who feel unheard.

With our Vision in mind to lead the industry by educating 10,000 injury Claimants and resolving each with the best possible outcome, BLF is actively seeking its next dynamic, tenacious, and client-centric Case Manager. This role is far more than the sum of its tasks. As a Case Manager with BLF, you are a lynchpin in the fabric of our client's lives. You will be a key influencer in their legal journey, providing not just legal support but emotional sustenance. Your role is pivotal in shaping the experience of our clients, ensuring they feel more than just represented; they feel understood, cared for, and genuinely supported in their time of need. Your actions, decisions, and interactions will have a lasting impact, making every day you work a chance to make a meaningful difference.

What you'll do:

• Comprehensive Case Management: Handle and progress a high-volume caseload with meticulous attention to detail, moving clients through the entire client experience journey, from intake to (favorable-to-the-firm) case closure.
• Client Advocacy and Communication: Be the primary point of contact for clients, providing guidance and empathetic support.
• Administrative Excellence: Oversee all aspects of case management, ensuring all legal and client-focused needs are efficiently met.

Decision Making & Problem Solving:

• Apply expertise to resolve complex case scenarios and operational challenges.
• Demonstrate adaptability within established legal procedures, applying innovative problem-solving skills.

General Duties:

• Draft and manage contingency fee agreements, medical releases, and case management-related documents.
• Create and maintain virtual and physical files for each case.
• Conduct in-depth intake interviews and open claims with insurance carriers.
• Draft and send representation letters to insurance adjusters and medical providers.
• Work diligently to obtain policy limits from the defendant’s carrier.
• Craft and dispatch welcome letters to new clients and necessary communications to dropped clients.
• Assist clients in locating and scheduling treatment and verify treatment compliance.
• Conduct regular care calls to clients, maintaining a connection every 20-35 days.
• Request, obtain, review, and organize medical records.
• Obtain and review police reports, witness statements, and evidence such as photos.
• Track case costs and manage financial aspects such as PIP liens and health insurance liens.
• Draft demand letters and settlement memos.

What we're looking for:

• Experienced and Empathetic: With 4-5 years in a role within personal injury law, deeply understanding client advocacy.
• Detail-Oriented: A professional who excels in managing intricate details and navigating the complexities of legal processes.
• Adaptable and Resilient: Comfortable in a dynamic, evolving environment, ready to tackle challenges head-on. 
• Self-Reliant and Execution: Without evolution, newness, and innovation, there’s death - you’re self-autonomous, thrive in an environment with a start-up sense of urgency, and have a growth mindset

Why you should work here:

• Empowering Culture: Join a team that values your contribution, in an environment that fosters mutual respect and professional growth.
• Impactful Work: Engage in meaningful work that makes a real difference in our clients' lives, with opportunities for personal and professional development.
• Competitive Salary: $60,000 - $80,000
• Comprehensive Benefits: extensive insurance options, and a nurturing work environment that values work-life balance.

Additional Perks:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Health Savings Account
• Life Insurance

Join us at Brumley Law Firm: 

Embark on a career where your impact extends beyond the confines of typical legal work. At BLF, you're not just joining a team; you're becoming part of a family that deeply cares about the people we represent and the community we serve. This is a place where your passion for justice and client advocacy is not only valued but is the cornerstone of our practice. Here, you will collaborate with a group of professionals who are equally committed to making a difference, where every case handled and every client interaction is an opportunity to demonstrate our unwavering commitment to fairness and compassion.

Your role at Brumley Law Firm is more than a job – it's a calling. It's about being a part of something larger than yourself, contributing to a firm that continuously sets new standards in client advocacy and legal success. We believe in empowering our team, offering the tools, resources, and support needed to grow professionally and personally. Here, your work is not just about legal victories; it's about helping individuals rebuild their lives and find justice.