POSITION SUMMARY:

Scheduling appointments, taking messages and maintaining patient demographic and financial aspects as required. Greets and directs department patients and visitors and provides assistance as necessary. Contributes to the efficient operation of department, by answering phones and providing a variety of clerical support.

EDUCATION/TRAINING:

Previous receptionist and word processing experience preferred.

EXPERIENCE/SKILLS/ABILITIES:

Excellent verbal, written, organizational and critical decision-making skills required. Must be able to read, write legibly and communicate effectively in English. Ability to handle multiple tasks simultaneously. Good interpersonal skills and ability to deal with all levels of staff within the organization and community under varied conditions. Ability to sort and file alphabetically or numerically. Ability to operate a variety of general office equipment and computer. Successful completion of annual clinical, age and job specific competencies and skill verification tools required.