. . . . POSITION SUMMARY. . Communication Center Representatives are often the first people to greet and work with new and existing patients, referring physicians, vendors, and the public inquiring about general information related to UW Health’s services, programs, and staff. Outstanding customer service skills, professionalism, compassion and empathy are critical in this role. The Representative is at the center of all internal messaging and ...
. . . . POSITION SUMMARY. . Serves as a key resource for training and responsible for overseeing daily department operations. Schedules and coordinates outpatient diagnostic testing and procedures ensuring efficiency and optimal customer service in a fast paced and challenging environment. Provides technical software support for department and other system users and serves as principal system liaison for all health system users. Responsible for ...
. . . . POSITION SUMMARY. . The Systems Engineering Supervisor is responsible to provide direction and leadership for Enterprise Systems which include VDI infrastructure, Workstations management, Application packaging and deployment, and Enterprise security solutions aligned with strategic goals and objectives for UW Health. The Supervisor ensures the effective operation of the team and is accountable for the successful completion of all work ass...
. . . . POSITION SUMMARY. . Schedules appointments efficiency and optimal customer service in a fast paced and challenging environment. Schedules testing with physicians, physician office personnel and hospital departments using detailed knowledge of all testing sequences. Participates in continuous quality improvement activities and educational experiences in support of departmental philosophy and objectives, as well as Health System Incentives....
. . . . POSITION SUMMARY. . Coordinates, oversees and delivers patient care system-wide using an interdisciplinary approach, utilizing the nursing process including assessment, planning, implementation and evaluation. Directs and provides patient teaching activities. Maintains standards of professional nursing practices. Documents complete and accurate patient information in compliance with Patient Services Department policy and other regulato...
. . . . POSITION SUMMARY. . Serve patients by reviewing and evaluating physician orders. preparing, dispensing, and delivering medications. Counsel customers in the pharmacy, in inpatient rooms, and recipients of mail-order prescriptions via phone as necessary. Monitor patient’s drug regimens and intervene when appropriate to ensure optimal drug therapy. Participate in continuous quality improvement activities and educational experiences in suppo...
. . . . POSITION SUMMARY. . The nature of the services provided by this position may affect UW Health Patients, Visitors, Employees, and other departments. A wide variety of both internal and external relationships is involved in carrying out the duties of this position. . The position of plumber performs duties under the supervision of the Mechanical Trades Supervisor for Maintenance & Engineering at UW Health. . Maintenance & Engineering Servi...
. . . . POSITION SUMMARY. . Under the Supervision of the Outpatient Coding Manager, the Outpatient Coding Quality Analyst will assess the overall quality of coding on any accounts completed by the Outpatient Coding staff. Quality of coding can be evaluated either pre-bill or post-bill and ensures adherence to coding workflows, Official Coding Guidelines, and ethical coding. The incumbent will review medical records and provide Coding staff with f...
POSITION SUMMARY. The Manager, Guest Services for the UW Health Northern Illinois Volunteer Services, Escorts and Valet supports the execution of strategic goals and objectives for Volunteer Services, Escorts and Valet. Under the direction of the Senior Director of Quality and Patient Experience, the manager is involved in overall program management to include system management and maintenance, identification of opportunities for improvement, pro...
. . . . POSITION SUMMARY. . The Manager, Patient Experience provides management and oversight of the Patient Experience, Patient Relations, and Interpreter Services Departments. The manager is dedicated to improving the patient and family experience through implementing patient experience best practices, the investigation of patient/family complaints, grievances, and other feedback received and maintaining interpretation services to patients of ...
. . . . POSITION SUMMARY. . The Intake RN is an experienced registered nurse who is accountable for providing the initial point of contact to patients coming into UW Health system. The Intake RN is well-versed in the patient population and understanding the appropriate resources and care teams to help meet the patient’s needs. The RN reviews the patient’s medical history and referral to determine the most appropriate care team for the patient and...
. . . . POSITION SUMMARY. . Plans, evaluates and administers physical therapy services and care to patients upon physician referral in multiple therapy settings which include inpatient and outpatient service lines, potentially within the same day. Participates in continuous quality improvement activities and educational experiences in support of departmental philosophy and objectives as well as Health System initiatives. Coordinates family invol...
