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We at Crate and Barrel want to ensure we help our customers, love, how they live, in the moments that matter. At our Distribution Centers, we begin to instill that feeling with every package we carefully pick, pack, and ship to our customers homes and into our award-winning stores.
Our assortment includes more than 13,000 SKU's between each of our 3 brands; Crate and Barrel, CB2, and Crate and Kids. We are curious and ask ourselves is there a better way to do this?
As part of the team here, you'll ensure every product we sell online or in-stores is delivered on-time and with quality, ensuring our customers are amazed and delighted with their selection.
Responsibilities :
Qualifications :
Minimum Starting Rate : $18.00 Hourly
Up to : $22.00 Hourly
Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as the Company. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance : The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Last updated : 2024-03-08
Full Time
Retail
$38k-48k (estimate)
03/09/2024
04/08/2024
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Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
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The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
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Deliver excellent customer service and lead by example.
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Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
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A passionate customer service advocate with strong critical thinking skills.
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CS coordinator may also provide the clients with product and service knowledge.
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The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
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The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
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As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
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