11 Customer Care Coordinator Jobs in Aurora, CO
Numotion is Hiring a Customer Care Coordinator Near Aurora, CO
Customer Care Coordinator
Tracking Code 8030-128 Job Description By joining Numotion, you will be a part of the nations leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are helping more people live more freely. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based in open dialogue, active listening and ongoing definitive actions.
**What you can expect as Customer Care Coordinator**
* Support our Assistive Technology Professionals as they evaluate our clients needs for customized wheelchairs & other rehab equipment
* Schedule customer evaluations and delivery of wheelchairs to clients for multiple partners within Numotion
* Gather information and medical documentation needed to process orders
* Heavy data entry of order process documentation
* Follow up with customers to ensure customer satisfaction
* Work cross-functionally within Numotion to ensure timely completion of order processing
Required Skills **What you will need to succeed**
* High School diploma/GED required
* Experience working in a fast paced environment
* Drive to provide best-in-class service to our partners and customers
* Ability to manage multiple competing priorities without sacrificing a high level of service
* Strong time management with the ability to maintain team schedules as needed
* Basic understanding of health insurance
* Ability to work a team setting as well as independently to prioritize duties in order to meet deadlines
* Exceptional client focus and a natural ability to build relationships
* Maintain a strong sense of urgency
* Paramount sensitivity and ability to maintain confidentiality
* Intermediate knowledge of Microsoft Outlook and Excel
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short and long-term disability, a 401K plan and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and we do not tolerate discrimination against our employees, customers and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status.
Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Location Aurora, Colorado, United States Position Type Full-Time/Regular Salary - 19.00 USD ** Apply**
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Job Summary
Full Time
$54k-71k (estimate)
05/01/2024
05/20/2024
numotion.com
BOSSIER CITY, LA
1,000 - 3,000
2001
BEVERLY ROBERTS
$200M - $500M
Wholesale
Related Companies
About Numotion
Numotion is a PE-backed, high-growth medical equipment company focused on helping customers with a wide spectrum of injuries and diseases maintain their mobility and independence. As the largest provider of Complex Rehab Technology (CRT) in the United States, our local teams work with doctors and therapists in communities all over the country to help hundreds of thousands of adult and pediatric customers each year. Numotion provides a full spectrum of products and services to help customers actively participate in everyday life: Customized, complex power and manual wheelchairs Wheelchair ser...vice and repairs Urological supplies designed specifically for people with mobility impairments Stair lifts, platform lifts, ramps and other home access equipment Wheelchair accessible vehicles Speech generating devices and augmentative communication products We are changing our industry through 21st-century technology and innovation, introducing cutting-edge products to the market, providing new clinical and support services to the nations leading rehab hospitals and specialty clinics, and advocating for better health coverage with federal agencies and health insurers. Numotion continues to reimagine how a medical equipment provider can improve peoples lives. Numotion is committed to promoting an environment where everyone, from every unique background, can do their best work. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based in open dialogue, active listening and ongoing definitive actions.
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The following is the career advancement route for Customer Care Coordinator positions, which can be used as a reference in future career path planning. As a Customer Care Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Coordinator. You can explore the career advancement for a Customer Care Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Coordinator job description and responsibilities
Customer care coordinator document reports, resolve complaints, and process orders and payments.
02/12/2022: Florence, AL
They also take orders from the customers, process their payments, and explain the features and functions of the product.
01/09/2022: Miami, FL
Customer care coordinators also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
01/14/2022: Nassau, NY
Achieved sales goals and service performance requirements through new customer sales, sales of accessories and by providing excellent customer satisfaction.
03/09/2022: Benton Harbor, MI
They are professionals who are responsible for addressing customer needs and ensuring they have a good experience.
01/29/2022: Salem, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Coordinator jobs
Those Customer Care Coordinators who do attend college, typically earn either a Business degree or a Health Care Administration degree.
02/04/2022: Salisbury, NC
Most of the time, a customer care coordinators has a certain quota to reach and works under a manager's supervision.
03/17/2022: Reno, NV
Customer care coordinators are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/10/2022: San Jose, CA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
03/03/2022: Florence, SC
There are various methods for resolving problems and conflicts used by the customer service coordinator.
02/14/2022: Buffalo, NY
Step 3: View the best colleges and universities for Customer Care Coordinator.
