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Customer Service Representative
Crash Champions Rochester, NY
$38k-47k (estimate)
Full Time | Consumer Services 3 Weeks Ago
Save

Crash Champions is Hiring a Customer Service Representative Near Rochester, NY

Champions Do More

At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600 state-of-the-art repair centers in 36 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year, Matt Ebert. For more information, and to locate a local repair center, visit www.crashchampions.com.

Responsibilities

 

· Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.

· Clean workspace, this is the first point of contact our customers have with our facility.

· Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.

· Provide clerical and administrative support to the General Managers and Service Advisors.

· Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.

· Perform other related duties as assigned

Qualifications

  • Interpersonal and customer service skills.
  • Analytical and problem-solving skills.
  • Multitasking and organizational skills.
  • Ability to answer a high volume of calls and/or emails daily.
  • Attentiveness and patience

Benefits

  • Competitive pay
  • Weekly Paychecks
  • 401K with company match
  • Medical/Vision/Dental Insurance
  • Additional elective benefits

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$38k-47k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

05/20/2025

WEBSITE

crashchampions.com

HEADQUARTERS

MUNDELEIN, IL

SIZE

50 - 100

FOUNDED

2014

REVENUE

$10M - $50M

INDUSTRY

Consumer Services

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About Crash Champions

While we may not be superheroes, Crash Champions' network of repair centers strives to be your collision repair hero by treating you as a person, not as a situation. Our team's main mission is to get you back on the road, as quickly as possible, in your pre-crash state. Along the way, our team of customer service representatives and technicians work with you to make sure you understand the entire process.

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