About Craft:

Craft is on a mission to illuminate the path to global supply chain resilience. We empower businesses to strengthen their supplier networks and supply chains with the industry's most trusted and comprehensive data fabric and advanced risk mitigation engine. Our easy-to-use platform provides 360-degree visibility to quickly explore and evaluate supplier networks, AI-driven insights to detect and mitigate disruptions, and collaborative tools to optimize supply chain strategies. With Craft, procurement and supply chain professionals from commercial and governmental organizations can confidently navigate regulatory environments, uphold ethics, and drive business continuity. 

We are a well-funded technology company with leading investors including Greycroft, Uncork, High Alpha, ServiceNow Ventures, Sam Palmisano, Freddy Kerrest, but are not your typical data or SaaS startup. Our CEO is a seasoned entrepreneur and Juilliard-trained cellist. The Craft team is globally distributed with headquarters in San Francisco and an office in London. We have team members across North America and Europe. We are looking for curious, intelligent, collaborative people from diverse backgrounds who are passionate about building delightful software and creating a world connected by resilient, sustainable, intelligent supply chains to join our rapidly growing team!

A Note to Candidates:

We are an equal opportunity employer who values and encourages diversity, equity and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, caste, or disability status.

About the Role:

As VP of Product & Design at Craft, you'll lead disciplined, scrappy, and effective Product Management and Design teams. Reporting directly to the CEO, this is a “seat at the table” role in which you’ll have a significant impact in shaping the evolution of our product, our culture and our company’s growth overall.

What you'll do:

• Lead Craft’s Product and Design teams in designing and building a best-in-class, enterprise-grade Supply Chain Resilience Platform that delivers trustworthy, delightful, and rapidly evolving functionality to our users.
• Build an integrated long term product strategy, roadmap and product design aligned to our company's short term, near term and long term needs, ensuring alignment across exec leadership and buy-in from the company.
• Lead product discovery, such as market analyst consulting, customer interviews, competitor analysis, advisory boards, etc.
• Serve as the voice of the customer. Deeply understand customers’ needs and wants, address pain points and transfer customer knowledge into improved experiences.
• Put in place a best in class product lifecycle process and manage the product lifecycle end-to-end.
• Partner closely with Engineering to plan, prioritize, execute, and track projects.
• Partner closely with the People Team to bring the best technical talent to Craft and foster a culture that supports their ongoing development.
• Partner with Marketing to define the right market direction, product strategy, and launch best in class solutions.
• Continuously refine and evolve product management processes and procedures to ensure productive and efficient collaboration within the product team and across the organization.
• Implement tools, workflows and infrastructure that support increased efficiency, transparency, and long-term scalability.
• Lead complex product and technical discussions, evaluate trade-offs, and own the evolution of our product roadmap, a global priority of projects that ensures we balance customer needs in the present with our vision for the future.
• Be a steward of the Craft culture: exemplify our core values and maintain an inclusive environment within and beyond the product team.
• Be a leader at Craft: collaborate with the rest of the leadership team and run cross-company initiatives to support the growth and development of the company.

• A seasoned product leader with experience in early-stage (Series A-D) growth-minded Enterprise SaaS organizations: You are customer-centric and know what it takes to both scale and sustain high performing, multi-level teams
• Excellent interpersonal skills: you can effectively communicate and collaborate with all areas of the Product team, cross-functional colleagues, customers & investors
• Vision & Direction: You have experience leading an organization and understand how to build and run teams that directly contribute to the success of company objectives
• A problem solver, able to balance competing priorities, strong process orientation and ability to manage through complexity and rapid change
• Aptitude for solving real world customer needs and a demonstrated ability to quickly respond to changes in demand and technology
• A working knowledge of technical challenges common in startups. Comfortable engaging in technical discussion to assess trade offs and opportunity costs associated with product functional needs and technical approach
• Strong ability to assess a mix of roles, skillsets strengths across org and make appropriate adjustments
• Experience partnering with cross-functional leaders across a globally distributed organization and exercising sound judgment
• Hands-on, "can do" attitude and a bias for action; gets it done, on time every time without cutting corners
• Thrives in a fast-paced environment of constant change. Manages numerous time-sensitive matters simultaneously. Positive, resilient and open to candid feedback. Listens to and considers alternatives. Makes decisions
• Low ego and high intellectual curiosity. Approach discussions with openness and curiosity.

• Competitive Salary starting at $280,000 USD/Year. This starting number can be increased based on levels of expertise, location, cost of living, taxes, market experience, etc.
• Equity at a well-funded, fast-growing startup
• Unlimited Vacation time so you can take what you need, when you need it
• 99% Covered Health Dental Vision insurance for employees and dependents
• 401K through Human Interest with options to invest how you want it
• $200 Monthly Wellness/Learning stipend (Gym memberships, meals, snacks, books, classes, conferences, etc.)