About the Role. In this role, you will…. Be the primary driver of the bottom of the funnel, including follow up and client assistance. Oversee Loan Officer (LO) requests. Own post-sale deals to completion, including document prep and collection, and delay handling. Act as the primary customer point of contact post sale. Monitor and resubmission of daily declines. Monitor active pipeline and move deals forward as needed. Support completion of ad h...