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Cox Communications is Hiring a Retail Sales Associate Near Tempe, AZ
19936_R202439959
Cox Communications
Job Description:
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning in excess of $69,000 per year (which could be earned by the top 20% performing associates)? Well, we can help make that happen.
Eligible candidates (external only) will receive a $2000 sign on bonus . It will be paid out in two equal increments, with the first installment following 90 days of continuous employment and the second installment following 180 days of continuous employment.
Cox Communications is looking a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction, you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox's game-changing technology, products,
and services.
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.
What You'll Do
- Explain and demonstrate product capabilities as well as offer suggestions based on customers wants and needs
- Meet or exceed targets regarding customer experience, sales and retention.
- Assist with the opening/closing of one of our store retail environments.
- Properly handle cash
- Engage in workshops, special events, and product demos
- Support your fellow sales agents when needed
- Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
- May be required to work in other locations in the same geographical area.
Really good question, and we have some good answers that we hope you like.
* As part of a customer loyalty driven team, there is a total target compensation of $50,155, while high earners (the top 20%) reach an average annual compensation of over $69,000. Compensation includes a full-time hourly base rate plus monthly targeted commissions. Employees also receive a ramp period up to 2 months to adjust to commission earnings.
* We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services , tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
* Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you." At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
* Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
Minimum Qualifications:
- HS diploma/GED or up to 2 years of relevant work experience
- Ability to meet established sales, retention, and customer experience targets
- Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
- Ability to build relationships and adapt to a diverse customer base
- Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
- Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
- Computer literacy with an aptitude for learning communication products, services, and accessories
- Willingness to work a flexible schedule which includes weekends, evenings, and holidays
- Ability to lift 25-50 pounds to help manage stock room inventory
- Some college with a focus in sales, business and/or management
- One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc)
- Experience selling Wireless/Mobile products
- Fluency in Spanish, both written and spoken
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Job Summary
Full Time
Television & Broadcasting
$28k-36k (estimate)
05/13/2023
03/27/2024
cox.com
EL CAJON, CA
15,000 - 50,000
1964
$5B - $10B
Television & Broadcasting
Related Companies
About Cox Communications
Cox Communications is committed to creating more moments of real human connection. We bring people closer to family and friends through technology thats inspired by a culture that puts people first, and were always working to improve life in the communities we serve. Our world-class broadband applications and services are helping create smart homes and smart cities that will bring more comfort, convenience, security, entertainment and connectivity to the lives of the people we serve. Our company is full of dreamers and doers; people who make plans and who make things happen. And, of course, pe...ople who have fun doing it. In short, people like you. Join the Cox team and make your mark!
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The job skills required for Retail Sales Associate include Customer Service, Leadership, Communication Skills, Innovation, Customer Satisfaction, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Sales Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Sales Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail Sales Associate positions, which can be used as a reference in future career path planning. As a Retail Sales Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Sales Associate. You can explore the career advancement for a Retail Sales Associate below and select your interested title to get hiring information.
If you are interested in becoming a Retail Sales Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Sales Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Sales Associate job description and responsibilities
A good retail sales associate knows what makes their customers happy.
12/24/2021: San Bernardino, CA
A Retail Sale Associate must process payments by totaling purchases; operating cash registers and financial transactions, processing checks, cash, and store or other credit cards.
12/03/2021: Altus, OK
A retail sales associate has the responsibility to ensure outstanding service to customers.
02/11/2022: Rochester, NY
Many retail sales associate jobs are entry-level positions, requiring minimal education and experience and a general skill set.
12/07/2021: Lexington, KY
Many retail sales associates also are responsible for financial transactions, such as purchases, returns and refunds.
11/28/2021: Birmingham, AL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Sales Associate jobs
Basic math and money handling skills.
01/25/2022: Pittsfield, MA
Help to resolve customer complaints.
01/17/2022: Elyria, OH
Retail sales associates guide customers to make buying decisions.
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Stay updated with product features.
02/07/2022: York, PA
They show excellent customer service and marketing skills.
12/07/2021: Fort Lauderdale, FL
Step 3: View the best colleges and universities for Retail Sales Associate.
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