C

Operations Manager

Courtyard Phoenix Airport

Phoenix, AZ | Full Time

$49k-70k (estimate)

4 Months Ago

E

Operations Manager

Elsupermarkets

Phoenix, AZ | Full Time

$105k-132k (estimate)

Just Posted

L

Operations Manager

LSG Sky Chefs

Phoenix, AZ | Full Time

$98k-122k (estimate)

1 Week Ago

S

Operations Manager

Summit Electric Supply

Phoenix, AZ | Full Time

$104k-136k (estimate)

6 Days Ago

A

Operations Manager

At Home

Phoenix, AZ | Full Time

$105k-132k (estimate)

4 Days Ago

I

Operations Manager

Inspire Home Loans

Phoenix, AZ | Full Time

$95k-123k (estimate)

2 Weeks Ago

T

Operations Manager

TRACE MANAGEMENT SERVICES LLC

Phoenix, AZ | Other

$95k-121k (estimate)

3 Weeks Ago

T

Operations Manager

TM Service, Co.

Phoenix, AZ | Full Time

$95k-121k (estimate)

3 Weeks Ago

P

Operations Manager

PROformanceOM.com

Phoenix, AZ | Full Time

$105k-132k (estimate)

1 Month Ago

C

Operations Manager

CLEARWING PRODUCTIONS INC

Phoenix, AZ | Other

$99k-125k (estimate)

1 Month Ago

H

Operations Manager

Holley Performance Products

Phoenix, AZ | Full Time

$99k-125k (estimate)

1 Month Ago

C

Operations Manager

Clearwing Productions

Phoenix, AZ | Full Time

$99k-125k (estimate)

1 Month Ago

A

Operations Manager

ABM US

Phoenix, AZ | Full Time

$98k-122k (estimate)

2 Months Ago

C

Operations Manager

Cole and Associates

Phoenix, AZ | Full Time

$103k-127k (estimate)

2 Months Ago

C

Operations Manager

CHMF II, LLC dba Sky Zone Central Phoenix

Phoenix, AZ | Full Time

$116k-144k (estimate)

2 Months Ago

Operations Manager

El Super

Phoenix, AZ | Full Time

$102k-127k (estimate)

3 Months Ago

Operations Manager

Ulta Beauty

Phoenix, AZ | Other

$74k-99k (estimate)

6 Months Ago

W

Operations Manager

Woodgrain

Phoenix, AZ | Full Time

$107k-133k (estimate)

6 Months Ago

Operations Manager

$49k-70k (estimate)

Full Time 4 Months Ago

Save

Sorry! This job is no longer available. Please explore similar jobs listed on the left.

Courtyard Phoenix Airport is Hiring an Operations Manager Near Phoenix, AZ

Additional Information

$1,000 Sign On Bonus

Job Number

22210404

Job Category

Rooms & Guest Services Operations

Location

Courtyard Phoenix Airport, 2621 South 47th Street, Phoenix, Arizona, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Management

Job Summary

Bonus Eligible

Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

Candidate Profile

Education And Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

Core Work Activities

Supporting Operations Team

Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

Assists in ensuring that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(S)

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

Provides excellent customer service by being readily available/approachable for all guests.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Ensures all team members meet or exceed all hospitality requirements.

Assisting In Managing Profitability

Assists in performing required annual Quality audit with GM & RD.

Ensures a viable key control program is in place.

Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Ensures orientations for new team members are thorough and completed in a timely fashion.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.

Source: Hospitality Online

Job Summary

JOB TYPE

Full Time

SALARY

$49k-70k (estimate)

POST DATE

12/09/2022

EXPIRATION DATE

05/14/2023

The job skills required for Operations Manager include Customer Service, Scheduling, Guest Service, Housekeeping, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.

Customer Service View Jobs

Scheduling View Jobs

Guest Service View Jobs

Housekeeping View Jobs

For the skill of Customer Service

Room attendant

CEC Entertainment, Inc

Full Time

$29k-37k (estimate)

Just Posted

For the skill of Scheduling

Superintendent

Homes by Towne

Full Time

$106k-140k (estimate)

Just Posted

For the skill of Guest Service

Baker

Golden Corral

Full Time

$30k-38k (estimate)

Just Posted

The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.