THE COUNTRY CLUB OF MOBILE

JOB DESCRIPTION

TITLE:  Bartender DEPARTMENT: Food and Beverage FLSA STATUS: Non-exempt

REPORTS TO: Assistant F&B Manager and F&B Operations Manager

JOB SUMMARY: As a Country Club of Mobile Team Member, you must be friendly, outgoing and possess good communication skills. Our members and guests expect the best. As a CCM Team Member you play a major role in providing the best quality service possible. “Service with a Smile” is a key element in providing a positive experience. Your individual personality and smile should shine through; you should make every effort to use it to your advantage. You should be organized, able to think and act quickly and effectively while retaining self-composure. All CCM Team Members must at all times, be guest-sensitive and possess a sense of urgency in your timing. Successful CCM Team Members take pride in personal appearances, show dedication, display integrity and honesty in all areas of service.

SUMMARY OF ESSENTIAL FUNCTIONS:

1. Develops and maintains a bar product and supplies inventory system for:

a. Alcoholic beverages including wines;

b. Non-alcoholic beverages and mixers;

c. Glassware; and

d. Paper and other bar supplies.

2. Plans promotional strategies and materials; develops recipes to improve the beverage program for members and guests.

3. Maintains cleanliness and sanitation of bar areas, glassware and equipment through regular inspections.

4. Maintaining and training of food and beverage point of sale system and make sure all guest tickets are accounted for by the end of each shift.

5. Develops standard operating procedures to help assure that bars are set-up and operated efficiently.

6. Trains, schedules, supervise, and evaluates bar personnel according to established Club procedures.

7. Develops product and revenue control systems and procedures to help reduce theft.

8. Assures that all laws applicable to beverage operations are consistently followed.

9. Works with Dining Room Manager, Banquet Manager and others to ensure efficient beverage service in all of the Club’s outlets and for special functions.

10. Monitors labor and budgets; takes corrective action as necessary.

11. Direct member contact ensuring member satisfaction as well as handles complaints from Club members, guests and others.

12. Assists with private parties and service in food and beverage outlets when necessary.

13. Plans and develops training programs and professional development opportunities for self and all other beverage personnel.

14. Keeps current with changing member preferences and industry trends.

15. Conducts scheduled meetings with service staff.

16. Attends staff and management meetings.

17. Monitors bar closing procedures (checklist) and assures that area is secure.

18. Assures that the Club’s policies and procedures for selling alcoholic beverages are consistently followed in all beverage outlets and at all Club functions.

19. May serve as Club’s opening or closing manager or manager on duty.

20. Maintains a service log regarding any notable member or guest behavior.

21. Performs other appropriate assigned duties.

22. Regular and prompt attendance.