Supervisory Responsibilities:

• May assist in management and training of reception staff.

Duties/Responsibilities:

• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with store and department managers to understand skills and competencies required for openings.
• Conducts or acquires background checks and employee eligibility verifications.
• Collects job requisitions, promotion documents, and drafts offer letters for new employees.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Bilingual in Spanish (Preferred)
• Working understanding of human resource principles, practices, and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
• Ability to maintain confidentiality.

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• At least two years related experience preferred.
• SHRM-CP credential preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.