Field Account Manager What We NeedCorpay is currently looking to hire a Field Account Manager within our CLC division. This position falls under our Lodging line of business and is located in Wichita, KS. In this role, you will serve as the primary point of contact for clients while providing excellent customer service, cross selling our services, and providing technical assistance, as well as general relationship management. The Field Account Manager is responsible for identifying opportunities to enhance service while generating income and is expected to be proactive in identifying current and future client needs. The Field Account Manager is expected to have a full and complete knowledge base on all clients and systems across all CLC products while utilizing various reports to track trends. This will be an assignment-based position reporting to the lead of that project for a given period. You will report directly to the Director of Workforce Client Services.How We WorkAs a Field Account Manager, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:Home office set up Company-issued equipment Formal, hands-on trainingRole ResponsibilitiesThe responsibilities of the role will include:Developing an in-depth knowledge base on all CLC products, systems, and processesWorking effectively and efficiently on assignments which may vary drastically in their day-to-day activities or functionsWorking closely with all teams as neededDirectly communicating with client(s) (in-person, phone, electronic) on a frequency that is acceptable to the client(s)Building and maintaining lasting relationships, which includes intimate knowledge of accounts, including essential contacts, account preferences, and activity flows for both past and futureExhibiting and utilizing knowledge of the hotel industry and markets associated with the client industryResponsible for client communication, conflict resolution, and compliance on client deliverables and revenueDriving account retention and growth of contract business through strong performance and relationshipsMonitoring and managing accounts in accordance with all key metricsConducting regular business reviews, such as monthly calls, with clients utilizing reporting tools, including but not limited to Stat Pack, declined savings, and other similar reports based on client and company needsAttending all scheduled training, meetings, or other events as assigned by the supervisor or other levels of leadershipTraveling as necessary to meet the client and business needsResponsible for all other duties assigned as needed Qualifications & SkillsCollege degree or 3-5 years of previous account management related experienceAbility to travel as neededFlexibility in work schedule as needed, ability to work additional days/hours as neededDemonstrated strong ability to negotiate, teach others, and report on key metricsDemonstrated ability to work in a team environment and deliver superior service with a high degree of accuracyDemonstrate a high focus on managing responsibilitiesHighly skilled in consulting, negotiating, and communicating with customersDemonstrated knowledge of Microsoft Word, Excel, Outlook, and navigating the internetDemonstrated ability to problem solve at a high level through critical thinkingHigh level of professionalismDemonstrates ability to learn and grow the depth of industry knowledgeExcellent personal interaction, communication, and phone skills along with a high degree of initiative, personal responsibility, ownership, and commitment to providing the highest level of customer serviceBenefits & PerksMedical, Dental & Vision benefits available the 1st month after hireAutomatic enrollment into our 401k plan (subject to eligibility requirements)Virtual fitness classes offered company-wideRobust PTO offerings including: major holidays, vacation, sick, personal, & volunteer timeEmployee discounts with major providers (i.e. wireless, gym, car rental, etc.)Philanthropic support with both local and national organizationsFun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action EmployerCORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency#LI-AG1#LI-Hybrid