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The Customer Service Representative works with customers to deliver on what they want, create solutions, and ensure a smooth sales process. This role will also assist and support the Purchaser with additional tasks.
Duties and Responsibilities are as follow:
· Answer phones and emails, take orders, and resolve customer questions
· Upsell, offering alternatives to move items on the push list
· Update customer contact information and seek new ways to become efficient
· Control all customer complaints and issues; follow up with customer to ensure resolution
· Support the sales team with pricing, cost, and item information
· Manage House accounts
· Produce and email product daily price list
· Upload Seafood and Peterson price lists
· Make outgoing calls
· Create new product codes
· Other duties as required to support the company
Required Knowledge and Skills:
· Ability to communicate and interact with all employees, managers, and customers
· Ability to remain calm, professional, and unbiased towards all employees, managers, and customers
· Ability to deal with multiple phone lines while maintain a high level of customer service
· Ability to work with minimal supervision
· Advanced computer literacy (EIC, Canopy, Word, Excel)
· Detail Oriented
· Demonstrated Product Knowledge and experience in F&B
· Positive attitude under stressful situations
Physical Requirements
· Ability to sit for long periods throughout shift
Competitive Salary Benefits
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
Transportation
$41k-52k (estimate)
03/24/2024
07/20/2024
corfinigourmet.com
SEATTLE, WA
25 - 50
2003
DAN WOOD
<$5M
Transportation
Corfini Gourmet is a Northwest based company with distribution locations in Seattle, Portland and South San Francisco. We are dedicated to supplying the best local, sustainable and natural meats as well as locally grown game to restaurants and retail markets throughout the Pacific Northwest. Corfini prides itself on supporting and working with a variety of local farmers like Northwest Grass-fed Beef, Anderson Ranch Lamb and Mad Hatcher Poultry & Game.
The job skills required for Customer Service Representative include Customer Service, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.