Description

Do you have at least 3-5 years of medical office experience?

How about an extensive knowledge of medical terminology and medical office operations? 

Cooper Clinic is looking to add a Patient Billing Specialist to their dynamic Billing Office team. The Patient Billing Specialist will work directly with our patients to reconcile payment balances via person and phone while providing world-class customer service, submit claims to third party reimbursement entities, process insurance company requests for additional information and other duties as assigned.

Schedule: Monday-Friday, 7:00 a.m.-4:00 p.m.

Essential Duties and Responsibilities:

 · ICD10 and CPT knowledge.

 · Posts and reconciles charges, receipts and adjustments.

 · Answers telephone/questions and requests from patients and insurance companies. Identifies and resolves patient billing complaints.

 · Processes and mails insurance forms and patient statements. Assists with patient check out when necessary.

 · Reviews daysheets and invoices to ensure all patients are billed.

 · Answers inquiries and correspondence from patients and insurance companies. Processes insurance company requests for additional information.

 · Follows up with insurance companies and corporate accounts to ensures claims are paid.

 · Performs various collection actions, including contacting patients by phone and resubmitting claims to third party reimbursements.

 · Balances and prepares daily deposit for bank pick-up. Process APS requests

 · Prepare next day's routing and billing slips with necessary billing information. Prepare corporate invoices/billing.

 · Must be able to perform Billing Specialist Ill duties and fill in as needed.

 · Provides ideas and participates in the implementation of such ideas to improve quality and/or customer satisfaction, reduce costs or improve the work environment.

 · Exceptional customer service.

 · Strong communication, listening, organizational and people skills Work independently

 · Detail oriented

 · Work cooperatively as a team Maintains a positive attitude. Other job duties as assigned.

Not quite a fit? For a complete listing of all of Cooper Aerobics' employment opportunities, please visit our Careers section on our website. Click the following link to find your next career!  

https://www.cooperaerobics.com/About/Join-Our-Team.aspx

Requirements

The most successful candidate will have: 

· Minimum 2 years' health care experience in Medical Coding, Claim Processing and Accounts Receivable follow-up

· 3-5 years of medical office and/or customer service experience

· ICD9, ICD10 and CPT coding knowledge

· Experience with EMR/RHR and electronic claim processing

· Thorough knowledge of medical office operations

· Basic knowledge of medical terminology

· Knowledge of HIPAA and OSHA Policies and Procedures

· Knowledge of Microsoft applications

· Must have exceptional multi-tasking abilities and time management skills

· Must have excellent grammar usage

· Ability to work effectively and consistently with limited direct supervision

· Excellent communication skills as this position will have direct contact with patients, physicians and staff

· Problem solving skills and acute attention to detail and quality

· Superior customer services skills and willingness to work in a team environment

· Dependable/must have flexible work schedule

Here's what we'll provide:

· Competitive pay

· Complimentary Cooper Fitness Membership for you and your spouse

· 401K matching

· Health benefits

· BIRTHDAYS OFF! 

· Discounts at The Coop (retail store), The Cooper Spa, The Cooper Hotel Dallas and much more!

· Employee wellness program designed to help you meet your fitness goals and improve your quality life 

· Quarterly reimbursements available toward the purchase of athletic wear and supplies