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Job Summary: The Technical Manager position has crucial responsibility for supporting the growth of all residential and commercial products, including key offerings such as Daikin equipment. This position supports distributors, dealers, contractors, and partners closely by providing expert consulting and through educational and technical support. This role is responsible for cascading our Customer Solutions Business Strategy with their actions. The Technical Manager will join our mission to “Make the tech in the truck more efficient” and embrace our vision to “Enhance lives through solutions.”
Core Values:
♥Honesty – We keep our promises, are truthful, and instill confidence
♥Excellence – We passionately deliver exceptional experiences
♥Accountability – We are all accountable and strive for results
♥Respect – We value others, care about people, and treat them respectfully
♥Teamwork – We work together to provide solutions internally and externally
Core Competencies:
Building Trust – Interacts with everyone in a way that gives them confidence in personal and company intentions
Customer Focus – Listens to customers and addresses issues while maintaining supportive customer relationships
Productivity – Strives to consistently achieve excellence in performance and maintains focus in the face of obstacles
Adaptability – Changes approach when necessary to achieve goals and adjusts style as needed to the situation at hand
Cooperation – Uses tact to maintain effective work relationships with coworkers and stakeholders
Job Specific Competencies:
Sense of Urgency – Prioritizes well, shows energy, reacts to opportunities, instills urgency in others, and meets deadlines
Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks with a sense of precision
Results Oriented – Maintains focus and perseveres in the face of obstacles and prioritizes tasks based on importance
Position Responsibilities:
Closely work with business partners to ensure better understanding of customer needs
Recommend and deliver technical solutions to common challenges and top of mind issues
Assist with the development and delivery of educational content to support Johnstone’s industry leading training programs
Partner with customers to provide expert technical advice and best method to deliver (phone call, on-site, virtual) as itrelates to anticipating and resolving technical issues; including training – Promote use of technology for resolution
Maintain and increase a referral network for additional relationship opportunities
Help leverage industry best practices and create value within existing and new customers
Assist sales team in identifying common industry needs and help identify/prioritize
Provide analysis to identify pain points and build solutions around the right technical processes
Qualifications:
Proven success in building relationships with senior leaders, associates, and external customers
4 to 5 years of hands-on technical expertise in residential, commercial and light industrial HVACR
Extensive industry knowledge and emphasis on troubleshooting/root cause analysis skills
Provide expert advice and the skill to educate and train with technical and non-technical people
One to two years prior experience in a similar/directly relevant position
Experience in providing service knowledge and/or expert instruction, as it relates
Full Time
$97k-124k (estimate)
02/03/2024
05/12/2024
controlcenterinc.com
Florence, KY
<25
The job skills required for TECHNICAL MANAGER include Troubleshooting, Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be a TECHNICAL MANAGER. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by TECHNICAL MANAGER. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Technical Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Manager job description and responsibilities
Technical managers work closely with their team on projects.
01/12/2022: Birmingham, AL
Although they can delegate tasks to team members, they also perform much of the needed technical work and may take on a lot of the responsibility.
01/15/2022: San Jose, CA
Technical managers collaborate with a technology development team and users to enhance the system’s performance and complete jobs on time.
01/17/2022: Lancaster, PA
When companies use technical managers, they typically have them lead teams of skilled technical employees.
03/15/2022: Toledo, OH
A technical manager sends his team to technical trainings and boot camps.
02/10/2022: Springfield, IL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Manager jobs
Any business that uses computers and a variety of software programs on a day-to-day basis might hire a technical manager to oversee their programs.
02/21/2022: Sioux Falls, SD
Programs for technical managers are heavily based on science and math.
03/20/2022: Pocatello, ID
The skills usually needed to get a job as a technical manager are.
03/14/2022: Baton Rouge, LA
Adopt a business mindset and develop empathy.
03/25/2022: Columbus, GA
To balance relationships within the team, a good technical manager must be unbiased and open-minded (as much as possible).
02/16/2022: Baltimore, MD
Step 3: View the best colleges and universities for Technical Manager.