1 IS Technical Support Specialist III Job in Lexington, KY

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IS Technical Support Specialist III

University of Kentucky

Lexington, KY | Full Time

$86k-109k (estimate)

11 Months Ago

IS Technical Support Specialist III

$86k-109k (estimate)

Full Time | Ambulatory Healthcare Services 11 Months Ago

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University of Kentucky is Hiring an IS Technical Support Specialist III Near Lexington, KY

Posting Details

Job Title

IS Technical Support Specialist III

Requisition Number

RE44568

Working Title

Learning and Performance Consultant

Department Name

3J530:Human Resources Training and Development

Work Location

Lexington, KY

Grade Level

Salary Range

$43,361-69,383/year

Type of Position

Staff

Position Time Status

Full-Time

Required Education

Click here for more information about equivalencies:

https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience

2 yrs

Required License/Registration/Certification

None

Physical Requirements

The physical requirements of this position include: Occasionally lifting, pushing, and/or pulling objects up to 50lbs; occasionally transporting objects up to 10lbs-25lbs; and regularly sitting/standing at a computer workstation for extended periods of time with regular repetitive motions (such as typing).

Shift

Monday-Friday 8:00am-5:00pm; may include some evenings, nights, and weekends per departmental needs.

Job Summary

This position provides user and administrative support for the information systems administered by Human Resources Training & Development. This involves supporting the learning management system (LMS) and performance management System (PM) within SAP SuccessFactors by serving as the online administrator. This position is responsible for staying up to date on SAP SuccessFactors releases, creating and implementing test scripts, updating the user interface (UI), and assisting management in identifying end user needs and requests.

Skills / Knowledge / Abilities

The ideal candidate will be proficient in administering information systems, have a demonstrated ability to provide superior customer service, have basic knowledge of system protocols, commitment to quality and accuracy, excellent attention to detail, exceptional planning and organizational skills, effective written and verbal communication skills, ability to solve routine problems and manage resources, time management, judgement, and respect for confidentiality and diversity.

Does this position have supervisory responsibilities?

Preferred Education/Experience

Prefer experience supporting information systems.

Deadline to Apply

04/07/2024

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$86k-109k (estimate)

POST DATE

05/06/2023

EXPIRATION DATE

07/21/2024

WEBSITE

uky.edu

HEADQUARTERS

LEXINGTON, KY

SIZE

15,000 - 50,000

FOUNDED

1865

CEO

DREUX LINDAJANE

REVENUE

$50M - $200M

INDUSTRY

Ambulatory Healthcare Services

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About University of Kentucky

The University of Kentucky is a public, research-extensive, land grant university dedicated to improving people's lives through excellence in teaching, research, health care, cultural enrichment, and economic development for over 150 years. The University of Kentucky: - Facilitates learning, informed by scholarship and research. - Expands knowledge through research, scholarship and creative activity. - Serves a global community by disseminating, sharing and applying knowledge. The University, as the flagship institution, plays a critical leadership role for the Commonwealth by contributing to ...the economic development and quality of life within Kentucky's borders and beyond. The University nurtures a diverse community characterized by fairness and equal opportunity. From Paducah to Pikeville, Covington to Cumberland, the University of Kentucky touches lives across the Bluegrass State, providing education, cultural stimulation and economic development in all 120 counties. Considering that residents of all Kentucky counties benefit from the University's medical care, community service, innovative research and creative teaching and instruction, there's no question UK is The University of Kentucky. More
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