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**Position located in Suwanee, GA**
This is a full-time position with our growing Customer Support department that offers an opportunity for career advancement. We are searching for candidates that are seeking a challenging opportunity, motivated to take charge, learn, grow and desire to take on additional responsibilities. Customer Support is open 7 days a week, successful applicants will complete a training program. Working in the office will be required to complete the training and until the applicant reaches proficiency. After that, working remotely a few days a week might be possible. For working remotely, a computer will be supplied but the applicant must have a high speed (50 Mbps or greater) internet connection.
IT Customer Support Specialist – This is an opportunity to serve in a unique customer service and technical support role. We are looking for applicants with a higher level of technical knowledge and troubleshooting skills combined with an elevated level of interpersonal customer communication skills. We work in a time-sensitive environment, supporting the operational performance of large visual LED Video screens found mainly in North America. This position requires experience with remote desktop troubleshooting and analysis as well as performing maintenance activities on client systems and networks to ensure the smooth operation of our customer’s LED screens and control systems.
Essential Job Functions
Required Technical Skills
Required General Skills
EOE
Must complete a pre-employment drug test and a background check.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
Schedule:
Experience:
Ability to Relocate:
Work Location: Hybrid remote in Suwanee, GA 30024
Full Time
$41k-52k (estimate)
03/22/2024
07/18/2024
michaelmabraham.com
<25
The job skills required for IT Customer Support Specialist include Customer Service, Life Insurance, Written Communication, Customer Support, Troubleshooting, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Customer Support Specialist positions, which can be used as a reference in future career path planning. As an IT Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Customer Support Specialist. You can explore the career advancement for an IT Customer Support Specialist below and select your interested title to get hiring information.