About us

Unique niche Medical Practice looking for a talented and competitive Patient Liaison, or someone who helps patients choose prescribed treatment plans, that thrives in a fast-paced environment. A Patient Liaison will play a fundamental role in making patients happy and building trust between the Urologist and Patient. Must have great face to face skills and love the phone.

Responsibilities

• Source opportunities through inbound lead follow-up and outbound calls and emails - No cold calls
• Understand customer needs and requirements
• Discuss medically qualified treatment plans with patients
• Explain our concierge practice model to new patients
• Follow up with current patients and ensure their satisfaction
• Maintain your database of patients
• Work closely with physician and other medical staff to ensure high level of patient safety and satisfaction

Skills

• Proven inside sales experience
• Track record of over-achieving quota
• Strong phone presence and experience dialing dozens of calls per day
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person

Experience:

• Sales: 2 years (Preferred)

Work Location: In person