4 Customer Service Manager (CSM) Jobs in Ellisville, MS
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Confidential is Hiring a Customer Service Manager (CSM) Near Ellisville, MS
Job Responsibilities
- Lead a team to meet daily service needs
- Guide and develop the Customer Service Team
- Create a positive work environment
- Implement customer service and inventory practices
- Monitor and address customer needs promptly
- Manage technology and financial activities
- Analyze data and drive improvement initiatives
- Facilitate communication with customers and stakeholders
- Ensure high customer satisfaction and partnerships
Skills & Requirements
- High School diploma required; Bachelor's Degree preferred
- 3 years of leadership experience in customer service, logistics preferred
- Proficiency in MS Office; Warehouse Management Systems experience a plus
- Strong communication and problem-solving skills
- Experience in exporting and 3PL
- Knowledge of USDA regulations
- Proficiency in billing and invoicing
- Client management experience
Job Types: Full-time, Contract
Pay: Up to $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- exporting: 1 year (Required)
- 3PL: 1 year (Required)
- USDA: 1 year (Required)
- Billing/Invoicing: 1 year (Required)
- Client Management: 1 year (Required)
Ability to Relocate:
- Ellisville, MS: Relocate before starting work (Required)
Work Location: In person
Job Summary
Contractor | Full Time
$78k-101k (estimate)
05/12/2024
05/13/2024
michaelmabraham.com
<25
The job skills required for Customer Service Manager (CSM) include Customer Service, Leadership, Initiative, Customer Satisfaction, Problem Solving, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager (CSM). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager (CSM). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Manager (CSM) positions, which can be used as a reference in future career path planning. As a Customer Service Manager (CSM), it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager (CSM). You can explore the career advancement for a Customer Service Manager (CSM) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
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