Description

Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.

Benefits

At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Competitive pay – Plus incentive opportunities
• Full benefits package that starts day one – Includes medical, dental, vision, company-paid life insurance and disability coverage.
• 401K with match
• 8 paid holidays
• Full-time Employees receive 128 Hours of PTO Annually
• Training and mentoring – Learn from our experts in the industry.
• Advancement opportunities.

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Job Summary

The IT Program Manager is a critical role that requires the ability to multitask and effectively lead multiple initiatives simultaneously. In this role, you will serve as a strategic business partner, working closely with Concentric business leadership to develop and maintain a strategic relationship, understand business needs and align IT services and solutions with business objectives. Additionally, the IT Program Manager will establish a Program Management Office (PMO) and associated KPIs, drive program and project management best practices into the organization, and oversee the planning, implementation, and tracking of various IT projects within our organization. This role requires strong leadership, technical expertise, and exceptional organizational and relationship management skills to ensure successful project delivery while meeting deadlines and budget constraints.

Key Job Responsibilities:

· Provide thought leadership related to the delivery of IT services, champion change and innovation.

· Support organizational financial management, budgeting, and forecasting, assist in managing IT supplier contracts.

· Develop a deep knowledge of the business and proactively identify opportunities to strategically leverage IT services.

· Responsible for delivery and operations of PMO tools that support the management of programs and projects.

· Develop, implement, and enforce program and project management frameworks.

· Lead and manage multiple IT projects concurrently, ensuring compliance with project scope, timelines, and budget.

· Collaborate with stakeholders to define project objectives, requirements, and KPI’s.

· Develop project plans, including schedules, resource allocation, and task assignments.

· Conduct risk assessments and implement strategies to minimize project risks.

· Monitor project progress, identify and resolve issues, and communicate project status reports regularly to stakeholders and senior management.

· Manage project budgets, track expenses, and ensure efficient resource utilization.

· Promote a culture of collaboration, continuous improvement, and accountability, provide direction and motivate team members to achieve project goals.

· Ensure compliance with company policies, industry standards, and regulatory requirements throughout the project.

· Evaluate project outcomes and performance metrics to identify areas for continuous improvement.

· Other duties as assigned by supervisor.

Key Performance Measurements:

· The establishment of a Program Management Office (PMO) and associated KPI’s 

· Measuring the ability to meet project milestones and deadlines within the planned schedule.

· Evaluation of managing the project finances effectively, including staying within budget and minimizing budget overages.

· Evaluating stakeholder feedback and satisfaction with project deliverables and communication throughout the project.

· Measuring the ability to identify, mitigate, and respond to risks throughout the project, ensuring minimal impact on project outcomes.

· Assessing the performance, productivity, and collaboration within the project team.

· Knowledge of business operations and ability to identify strategic opportunities for IT solutions.

· Other key performance indicators as assigned.

Requirements

· Bachelor’s degree in a technical field (Information Technology, Computer Science or Engineering) is preferred. Relevant work experience may substitute for education.

· PMP or Project Management Certifications is a plus.

· Strong financial acumen

· 7 years of experience in planning, executing, and managing large transformation initiatives.

· Strong understanding of project management methodologies (e.g., Agile, Scrum, Waterfall).

· Fluent in risk management, resource allocation, and budget management.

· Technical background with knowledge of IT infrastructure, systems development, and software deployment.

· Excellent leadership, communication, and interpersonal skills to effectively collaborate across all levels in the organization.

· Thorough and detail oriented with the ability to take complex topics and distill them down into easily digestible formats.

· Adept at communicating and influencing without authority. 

· Able to manage multiple work streams and prioritize as needed.

· Comfortable working at multiple levels within a project / program (strategic to tactical).

· An “on it now” attitude with the ability to successfully navigate ambiguous situations.

· Understand the business and ensure that IT solutions meet business needs.

· Ability to travel “up to 50%.”

*This job description is subject to change at any time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit or stand up to 8 hours; use hands to type, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee occasionally enter an amount of time required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in an open-office setting, with co-workers working side-by-side and a moderate level of activity being performed by co-workers across the office. The noise level in the work environment is moderate.

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.