About Our Company

Computech Corporation has over 25 years of experience providing contract, temporary, and direct-hire staffing services. We successfully work with public and private sector entities nationwide and offer staffing solutions for Information Technology (IT), engineering, medical, professional, finance, administrative, light industrial, manufacturing, and other workforce needs.

PRIMARY RESPONSIBILITIES:

• Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Develop a strong knowledge of our product portfolio and procedures
• Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.
• Regularly attend and participate in team meetings.
• Participate in ongoing training and development to improve the knowledge and skill required to better serve our customers.
• Other duties as assigned by Manager.

Specific Duties:

• Provide quality customer service by answering incoming customer calls and entering orders, responding to customer questions/concerns
• Communicating with customers through various channels (Phone, email, chat)
• Effectively communicate additional promotions and services we offer.
• Collaborate with team members and other company departments to ensure overall customer and product satisfaction

Additonal Details:

• Location: Grants Pass OR onsite with possible future Hybrid
• Work Hours: 8:00am-5:00pm PT
• Duration: 3 Months
• At present Temp but possibly Temp to perm

H_HC

Job Types: Full-time, Contract

Salary: $16.00 per hour

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)
• Call center: 2 years (Preferred)
• inbound/outbound calls: 2 years (Preferred)
• data entry 35WPM: 2 years (Preferred)

Work Location: In person