Title: Business Analyst
Location: Tallahassee, FL

Primary Work: This position involves collaborating with FDEP technical and program area staff to assist with analysis, design, communication, facilitation, performing detailed requirements analysis, documenting processes, and performing user acceptance testing. These efforts are focused towards integrating in-house applications with the statewide PALM (Planning, Account, and Ledger Management) solution. The focus of this support work will be on agency business systems and division applications impacted by the PALM project, and other work as assigned.

Education: Bachelor's Degree in Computer Science, Information Systems or other Information Technology major, or equivalent work experience.

Required Tasks to be performed:

• Understand business change needs, assessing the business impact of those changes, capturing, analyzing, and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders.
• Lead requirements definitions meetings with DEP customers.
• Analyze data gathered and develop solutions or alternative methods of proceeding.
• Gather, analyze, document & validate user requirements.
• Create Visio process maps, requirements traceability matrices, use cases and other business analysis documentation appropriate to the specifically assigned project needs.
• Facilitate the negotiation of requirements amongst multiple stakeholders.
• Create, analyze, and validate detailed functional specifications.
• Facilitate design sessions with the implementation team to define the solution.
• Deliver elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
• Identify any new type of data entry components required. For each new component identified, create and update analysis documentation to include wireframes, process maps, business data definitions and business rules.
• Support multiple moderately complex business processes.
• Assist in the business process redesign and documentation as needed.
• Translate high level business requirements into functional specifications and manage changes to such specifications.
• Work closely with customers, users, and team members to understand business requirements that drive the analysis and design of quality technical solutions.
• Assess how a system or application meets the usability criteria of an end user or customer.
• Hold daily status meetings with Scrum Team members, to facilitate the flow of information and provide an outlet to remove obstacles/barriers.
• Assist in leading daily standups, planning sessions, and other agile ceremonies.
• Assist in the coordination of project work activities across multiple scrum teams.
• Draft and/or update project artifacts, registers, logs, plans, reports, and information radiators.
• Attend, participate, and contribute to project meetings and other related project ceremonies.
• Assess and continually improve existing processes, leveraged from Scrum Retrospective meetings.
• Manage relationships with DEP program area business partners. Develop strong and collaborative relationships with customers to achieve positive project outcomes.

Required Knowledge, Skills & Abilities (KSAs):

• 7 years' experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling.
• 3 years' experience with Quality Control, Testing, and/or Validation of software applications.
• 2 years' experience in the role of a ScrumMaster, or similar Agile Project Management role, managing IT software development projects.
• Ability to effectively communicate with both technical and business resources and translate business needs into effective technical specifications.
• Ability to conduct research into application development issues and products.
• Ability to understand the needs of multiple stakeholders.
• Ability to prepare reports, correspondence, guidelines, and Power Point presentations.
• Ability to communicate ideas in both technical and user-friendly language.
• Ability to work in a team-oriented, collaborative environment.
• Excellent interpersonal, collaborative, oral and written communication skills.
• Ability to write technical, business, and plain language documents and/or emails, with great attention to detail in all written communications.
• Ability to work on multiple projects as a project team member, occasionally as a project leader.

Preferred Knowledge, Skills & Abilities (KSAs):

• Certification(s) from the IIBA (International Institute of Business Analysis), based on the BABOK (Business Analysis Body of Knowledge).
• Certified ScrumMaster certification (CSM) or equivalent Agile Project Management certification.
• Familiarity with Agile development, specifically Scrum, Extreme Programming (XP) and Kanban.
• Experience with database query tools such as TOAD and/or SQL Developer.
• Experience with UML (Unified Modelling Language).
• Experience with environmental regulatory business processes and practices.
• Knowledge and understanding of DEP's technical environment.
• Knowledge of various facilitation techniques to elicit business requirements and drive customer communications.