Title: PSEM Project Manager
Location: Brooklyn, NY (Hybrid)
Duration: 1 Year

Job Description:

• This role for Project Management resource who is required to support and lead projects with a focus on technical implementation activities that require a deep technical knowledge.
• This resource shall be able to communicate with Operational, Engineering, and Business stakeholders. Without this role, the PSEM division will be unable to support proper processes that are required to coordinate technical details among various engineering and operational support teams.

TASKS:

• Manage the end-to-end implementation of systems and enhancements for NYC's 9-1-1 operations & Emergency Management support.
• Determine and define the project approach, resource requirements, team roles and responsibilities, and ensure that project resources are used effectively.
• Develop and review estimates and assumptions for the project's schedule, effort, and cost using established estimating models, best practices, and past experience.
• Create scope statements, weekly status reports, risk and issues log and other project deliverables.
• Manage project throughout the entire implementation and development life cycle, providing direction for project teams and monitoring the progress of deliverables and tasks.
• Manage risks and issues and develop risk mitigation strategies.
• Create and manage project and communication plans.
• Plan, track, and drive infrastructure solutions.
• Work closely with executive level leadership, as well as internal and external stakeholders.
• Provide oversight and management of blended teams of independent consultants and staff; manage vendor relationships,
• Ensure that staff and consultants adhere to the published PMO methodology and development standards defined for the PMO.
• Participate in the creation of Statement of Work, contracts, etc.
• Engage in PMO-related functions including monitoring budget and ensuring that established communication plans, risk management, and similar processes are adhered to.
• Participate in the review of project artifacts including technical requirements, user experience design, architecture, testing and implementation documentation.
• Manage the development of training plans and future support needs.
• Manage project close out and transition of all project artifacts and knowledge transfer to Agency staff prior to disengaging from a project.
• Support and contribute to the Program's goal of ongoing process improvement, and adherence to Project Management Institute's PMBOK and Public Safety Emergency Management (PSEM) published project methodologies.
• Report to senior management within the Program, OTI, and stakeholder agencies on project status.
• Support the Director of Project Management with managing PMO functions including change requests, document and deliverable management, scheduling, reporting, etc.
• Address client concerns and escalate all project risks and issues appropriately and manage them to resolution;

MANDATORY SKILLS/EXPERIENCE:

Note: Candidates who do not have the mandatory skills will not be considered

• A baccalaureate degree from an accredited college.
• 5 years of experience project managing IT network infrastructure projects end-to-end.
• Minimum 8 years of experience overseeing medium to large scale projects.
• Proficient in MS Word, MS PowerPoint, MS Project, MS Visio.
• Project Management experience including project planning, scheduling with significant project Dependencies

DESIRABLE SKILLS/EXPERIENCE:

• PMP Certification.
• Solid technical experience in a large-scale enterprise environment for Emergency services.
• Project Management experience managing third party service providers.