Job Overview: The Business Analysts will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows:

• Lead or assist in business requirement gathering sessions (Joint Application Development).
• Work closely with customers, stakeholders, and IT software developers to document business requirements.
• Develop As-Is, To-Be, and other required business analysis documentation.
• Develop and lead the implementation of business process improvement recommendations.
• Maintain all project artifacts in accordance with Program Management Office standards and other documentation as necessary to ensure compliance with Chapter 60GG-1, Florida Administrative Code (F.A.C.).
• Serve as a liaison with users.
• Follow a standard set of practices that ensure the integrity and quality of project artifacts.
• Manage expectations of diverse stakeholders and provide regular briefings to executives.
• Work independently as part of a larger cross-functional team.
• Help with project coordination, support, and documentation.

Required Experience: 

• Certification in Business Analysis from a reputable body, such as the Certified Business Analysis Professional (CBAP) from the International Institute of Business Analysis (IIBA) or the Professional in Business Analysis (PMI-PBA) from the Project Management Institute (PMI).
• Five (5) or more years of experience working as an IT Business Analyst using both Agile and Waterfall methodologies.
• Demonstrated experience in business and technical requirements analysis, business process modeling/mapping, and methodology development.
• Ability to document user stories and write business IT system requirements.
• Experience coordinating business users, technical staff, and architects to help analyze and define future needs and operations based on use-case and analysis of alternatives.
• In-depth knowledge of business process design and re-engineering.
• Ability to coordinate project teams and effectively conduct the initiative to meet overall objectives.
• Experience communicating and working within cross-departmental teams, and strong collaborative skills.
• Excellent computer skills, including Microsoft Word, Visio, PowerPoint, and Excel.
• Experience preparing status reports and providing management briefings.
• Ability to provide excellent leadership.
• Excellent verbal, written, and negotiation skills.
• Experience with meeting facilitation and documentation.

Preferred Experience:

• Proficiency in business intelligence tools (e.g., Power BI, Tableau), data analysis software (e.g., Structured Query Language, Python, R, Statistical Analysis System), project management software (e.g., JIRA Software, Trello), and databases and Enterprise Resource Planning (ERP) systems.
• Familiarity with software development lifecycle (SDLC) methodologies, such as Agile, Scrum, or Waterfall.
• Experience working on state or federal government projects.
• Experience working with technical programming teams.
• Ability to demonstrate a take-charge, can-do attitude with the initiative to solve complex problems.
• Strong communication skills to effectively communicate with diverse stakeholders.
• Knowledge of IT standards and security in a criminal justice environment.
• Positive team player with a high-energy level and diligent work ethic.
• Ability to meet or exceed deadlines, thrive in a fast-paced environment, and organize and prioritize activities.