Description & Requirements

ABOUT US

Bain & Company is a global consultancy that helps the world's most ambitious change makers define the future.

Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today's urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a platinum rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 1% of all companies. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

WHO YOU WILL WORK WITH

You will, as a member of the Texas HR team, the HR Sr. Specialist, acts as an HR Business Partner for the Houston office and assigned employee cohorts across all offices of the Texas office system in Houston, Dallas and Austin. The Sr. Specialist will be the primary point of contact for specific HR programs, tasks & initiatives, escalating high priority items to the Manager and Director as necessary. The programs are important pieces of Bain's employee value proposition, thus a focus on customer service, attention to detail and strong communication is critical in the execution of these programs. The HR Sr. Specialist actively collaborates with the broader Texas HR & Program Management team, Centers of Excellence (COE), Shared Services Center (SSC), Americas Regional Talent team and broader office leadership.

WHAT YOU'LL DO

Administer HR programs related to people movement like transfers, externships, & LOAs

o Responsible to discuss options, policies, and deadlines with employees

o You will oversee transfers for assigned populations

o You will work with SSC to ensure LOA and externship paperwork is completed and information is entered into Workday

Provide performance evaluation and promotion process support including:

o Partner with Program Management team for relevant cohorts on supporting the ratings and calibration process and support coordination of promotion committees at SM tenure level

o You will, for those members in a performance watch/underperformance situation, ensure check ins are occurring and performance management processes are happening

o You will create and deliver underperformance and re-tenure memos and messaging

o You will work with PM to handle tricky performance management situations and provide recommendations as necessary, with oversight from Manager as needed

o You will own HR logistics for promotion processes ensuring communications, collaboration with SSC and important deadlines are being met

Manage Departures & Transition Program for assigned populations

o Discuss with employees the options available, resources, and what to expect/next steps

o You will conduct exit interviews and calculate departure bonuses

o You will generate, process, and track paperwork as well as ensure local teams are notified such as TSG/Office Services/Payroll/BCA/Finance when processing departures

o You will work with SSC to ensure departure information and documentation is entered into Workday

Support compensation processes for assigned populations

o You will review monthly Individualized Progression/click-up data

o You will review profit sharing data and ensure memos are distributed

o You will be the point of contact for employees and PM on compensation questions, liaising with compensation CoE as needed

Provide onboarding support for first year Consultants including tracking offer letters, initiating, and monitoring background checks, coordinating with SSC on entering information into Workday with correct start dates and ensure all employee records are kept up to date with all relevant offer letters, contracts and agreements. Work with the SSC to process relevant signing, housing, and relocation bonuses.

o You will liaise with HR and Recruiting team members to ensure successful onboarding for all new consulting staff

o You will communicate start date to local contacts

o You will, while partnering with the HR team, coordinate logistics for new hire training for our new consulting hires including scheduling training sessions, support in finding trainers as needed, & managing calendar invites, sharing updated materials and working closely with program managers and trainers

o You will present various onboarding sessions during orientations throughout the year

o You will collect confidentiality agreements from new hires and uploads into Workday

Other important responsibilities

o You will provide local, on the ground HR support for the Houston office, including teaming with the office services staff as needed

o You will gather data and run reports as requested in Workday

o You will support office culture by maintaining a presence in the office and being an active contributor to employee connectedness and culture/events that occur throughout the office

o You will work with Program Management to support class level responses to feedback received from our annual World Wide Employee Survey

o You will be the point of contact to respond to basic employee concerns; elevate more serious employee concerns to HR Manager, ER team, or office leadership

ABOUT YOU

A Bachelor's degree or an equivalent combination of education, training and/or experience along with 4 years of HR professional experience is required.

Strong customer service, organization, interpersonal and communication skills along with an ability to deal with highly confidential information appropriately; ability to prioritize, meet deadlines, and juggle multiple tasks simultaneously is needed. And meticulous attention to detail is also necessary.

Comprehensive knowledge of, and experience with Microsoft Word/Excel/PowerPoint is required; previous HRIS systems experience a bonus.

Please Note: This is a Hybrid role and will require an onsite presence of at least three (3) days a week in the office.

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents